Review Time
I ordered a screen from Sharaf DG on May 31st, and it’s now been over 10 days with no shipping. I contacted customer service more than 10 times, and all I got were excuses and delays. My business is on hold because of this.Totally unprofessional and unreliable. I feel scammed. Avoid this company!
My phone broke so i ordered a new phone with same day delivery, it is now 3 days later and i still did not receive my phone. No one can reach me and it is affecting my work, my boss doesn't understand why 3 days later i still don't have a phone. customer service is a joke and waste of time, no one wants to help u. Just another corporation that only cares about money and sales. Boycotting
Ordered 2 iPhones online with the same day / express delivery (additional 15AED), no one showed up. I reached out to customer support twice, they advised to wait. I called the courier company, they promised to deliver until 9pm. No information, no notification. A horrible experience
Bad experience in Sharaf DG Sharjah City centre branch. Purchased oppo reno 13 on 17 may, same night while setting up the screen went off. Next day returned the phone. 1 person says next day it will be replaced. After visiting for 2 continous days no answer.
This was by far one of the most disappointing experiences I have had in years. The service was substandard, marked by a lack of care, professionalism, and basic respect. The overall attitude was unwelcoming and unnecessarily harsh, in addition of overpriced, low quality, though customer services, and careless for the complaints.
STOP!If you are thinking of purchasing any product from Sharaf DG Bahrain STOP!They will give you the wrong advice and information just to make a sale. And when you try to return it, they will tell you if the product was opened in anyway from their delivery people or from you then they will not return it.If you manage to convince them to return the product (good luck to you) then they will tell you that they will charge you depreciation cost, another word they will not return your full money! They will also refer you to their terms in conditions in very small print kept at their customer service office, as if customers will go inside the office to read the small prints before any purchase!Don't even think about talking to their customer service manager, he is a very rude person and not interested in solving your problem or help you sort out the problem.Sharaf DG sources their products directly from local dealers / agents, go direct the local dealers / agents. This way you receive much better customer service and most likely better prices!
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Shop online for Phones, Sunglasses, Laptops, Televisions, Perfumes & more at Sharaf DG. Get free* delivery across UAE - Dubai, Abu Dhabi & Sharjah. ✓100% Authentic Products ✓COD
