uae.sharafdg.com

1.2
1.2 Based on 161 reviews

Shop online for Phones, Sunglasses, Laptops, Televisions, Perfumes & more at Sharaf DG. Get free* delivery across UAE - Dubai, Abu Dhabi & Sharjah. ✓100% Authentic Products ✓COD...

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Average Rating

1.2

/
5

161 Reviews

5 Star
4%
4 Star
0%
3 Star
0%
2 Star
1%
1 Star
95%

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Brooklyn Taylor
Very poor in general especially…

Very poor in general especially customer service, delivery.

1
Date of experience: Jul 14, 2025
Minnie Wilson
“Very disappointed with my purchase

“Very disappointed with my purchase. The new phone had overheating and battery issues from the start. Service was slow, and I had to use a repaired phone instead of the new one I paid for. Bad experience and I will not buy again.

1
Date of experience: Jul 14, 2025
Margaret Harris
If I could give zero stars

If I could give zero stars, I absolutely would. I’ll never order from them again.My order was delayed by two days, and now on the day it’s finally supposed to arrive the courier simply gave one missed call and hung up without even trying to deliver. Completely unprofessional.

1
Date of experience: Jul 09, 2025
Chet H.
Worst service ever

Worst service ever : Trust me they don't have any tracking system for your order :no delivery date -no time ........ once you are in any exchange or retune , they will keep you in loop for centuries : the customer support email they share does not have any idea about your order , the customer service you call-message don't know as well , the tracking id does not work . Khalasss: you are on your own . above all they dare to mention in email "shortly the order will be dispatched .wait for delivery guy call and pick up , if you will not receive your item will be discarded" since 4 days i am waiting for that call ,upon asking no one has any idea about your order. so keep checking and begging for your order from them , i wish i could attach the photos and represent their way of discussion , how they irritate you with the same repeated lines.

1
Date of experience: Jul 04, 2025
Stefan B.
very poor in courier services(equip courier)

very poor in courier services, delaying to deliver already 3days late...courier only asking location then nothing happen afterwards,only from your side i encountered delivery at 12am of the night yet he didn't give my parcel due to OTP which i didn't know how to get it.

2
Date of experience: Jul 02, 2025
Ryan S.
One a name guy umar saraf he is looting…

One a name guy umar saraf he is looting all of his customer money telling wrong price and making money there and telling about incorrect pomotions and taking extra money from that and after giving wrong information about accessories and took extra money from that after that telling he wil give 2 yrs wrannty on any product and after not recieving the money we will buy 16 pro and after he's making uss foolll that's one is not good

5
Date of experience: Jul 02, 2025
Kelsey Harris
Sharaf DJ is a king of the scamers

Dubai is not similar as it was in previous years. Along with development, there are several frauds going on in the market even with well-known brands, such as Sharaf DJ, openly defrauding tourists and the government also not taking any action on it. Now, Dubai is only remain good for sightseeing; if you are planning for shopping then you will be dealing with scammers. So be aware.

1
Date of experience: Jun 30, 2025
marynelou
Horrible customer service and extended warranty!

NEVER buy anything from them or buy their extended warranty!!! they will not honor it! it has been 8 days since I reported a problem with my washing machine and still they did not approve the repair request! I am calling them everyday, chatting on whatsapp and even visited their customer care in person with no use! they lied to me several times saying that the approval will be done the next day but I heard that 5 times already and the approval never got through!! they just keep repeating to me that their SLA is 15 working days!!! horrible SLA if your refrigerator, air conditioner or washing machine do not work!!

1
Date of experience: Jun 18, 2025
Linda Wilson
very bad experience with Sharaf DG

very bad experience with Sharaf DG . its Zero customer service , to many staff but no follow-up , no transparency dealing with customers , 4 times delivery postponed . no action taken .

1
Date of experience: Jun 17, 2025
Brilliana Turner
Sold me items that dont exist

The customer service sold me a phone that I said I need the next day because I am travelling and they multiple times confirmed that they can deliver. Then after I ordered it and paid they said they have no stock available. Terrible.

1
Date of experience: Jun 12, 2025

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Business Details

  • Shop online for Phones, Sunglasses, Laptops, Televisions, Perfumes & more at Sharaf DG. Get free* delivery across UAE - Dubai, Abu Dhabi & Sharjah. ✓100% Authentic Products ✓COD

  • language https://uae.sharafdg.com

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