uk.elis.com

3.5
3.5 Based on 81 reviews

Supporting you everyday. Elis is a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers. Our rental maintenance model supports our customers to focus on their core business while red...

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Average Rating

3.5

/
5

81 Reviews

5 Star
55%
4 Star
7%
3 Star
2%
2 Star
4%
1 Star
32%

Filtered Reviews

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Review Time

kelly
unbelievably poor

So unbelievably poor! Don’t let them tie you in!! They get you and then that’s it, boom you’re in a 3 year contract and have to pay 6 months plus a fee to leave! Service is shocking! Management shocking! Charge you extras and do not even provide you with a service you are paying for! Don’t waste your money go else where!

1
Date of experience: Nov 18, 2025
Malcolm
very good service week to week

4
Date of experience: Nov 05, 2025
Seven Seas Tattoo
Do not use clinical waste service.

We have had an absolutely awful experience with this company. The incompetence is mind-blowing. We are a tattoo studio who need monthly clinical waste emptying. At first this company seemed okay, until we signed the contract... They promised us a large yellow bin (written in the contract) and they failed to deliver said bin, so they immediately didn't hold up their end of the contract. After this we have tried to cancel numerous times but mysteriously whenever you mention terminating the contract, the company go silent. We have now phoned them so many times and gone through so many people to the point it's laughable. The last person we spoke to told us to send an email, so we did, ignored, of course. Today we received a letter demanding our "outstanding balance", now what I would like to know, Elis, is what service have you actually been provided us to be charging us? You know, seeing as we don't have a bin for you to even empty. One of the funniest phone calls we had, was when we were discussing the services we weren't recieving and the person on the phone actually told us that Elis don't offer clinical waste disposal... Maybe a little bit of staff training wouldn't hurt... But in this letter today, it's the first time Elis have mentioned terminating the contract so at least we're finally getting somewhere with that. But really they should be terminating the contract as they haven't upheld their end of it not because we refuse to pay for a service we haven't received. The reason I've come here is because it's the only place I can find where Elis will actually acknowledge you and give you a reply... So please Elis, why don't you actually get in touch with us like we've been asking you to for nearly a year and actually sort this out. Your company is a joke.

1
Date of experience: Nov 03, 2025
Mark Smith
Lab coat laundry

I use this company weekly to launder lab coats and they are always returned clean and on time. The drivers are always cheerful and helpful. Good communication via email or telephone.

5
Date of experience: Nov 03, 2025
Tash
Better be close friend of the lidership..

It’s a joke!There no work ethic,no equality at all.The laziest ppl get promoted coz they driving you at home at same time the heavy workers got more time do come z of favouritism..

3
Date of experience: Oct 27, 2025
Millie Southall
Brilliant service!

Brilliant service!

5
Date of experience: Oct 24, 2025
Valeria Bernardi
I feel scammed

I'm a new customer and I keep having problems. Everything they offered me when selling the service was later denied. They don't answer, they don't resolve the issues, they don't show me the contract, they haven't given me a copy. I feel scammed.

1
Date of experience: Oct 17, 2025
J Boothman
Great Service

Great service.

5
Date of experience: Oct 08, 2025
Ian Blount
Great communication

Great communication, very attentive and always looking out for me! Excellent!.

5
Date of experience: Oct 06, 2025
Mia Thompson
Reliable Service That Makes Business Easier

We’ve been using Elis for our workwear and washroom services for over a year now, and I can honestly say it’s been a game changer. The quality of their products is excellent, and everything is always delivered clean and on time. It’s great knowing our staff uniforms and supplies are handled so professionally — it lets us focus on running our business stress-free!

5
Date of experience: Oct 06, 2025

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Business Details

  • Supporting you everyday.

    Elis is a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers.
    Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint.
    Our circular service emulate our commitment to a more sustainable future.
    Our services include
    -Workwear
    -Linen
    -Washroom
    -Mats
    -Wipers
    -Cleanroom
    -Carehomes See more

  • email https://uk.elis.com/en
  • call 01256339200
  • language https://uk.elis.com

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