uk.khaadi.com

2.2
2.2 Based on 201 reviews

Khaadi is Pakistan’s largest fashion retail brand, with a growing global footprint of over 50 stores across Pakistan, the UAE, the UK and the US. Recognised for its unique blend of fashion, lifestyle and cultural expression, Khaadi has redefined how women...

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Average Rating

2.2

/
5

201 Reviews

5 Star
27%
4 Star
2%
3 Star
2%
2 Star
3%
1 Star
66%

Filtered Reviews

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Review Time

Alicia
So glad I read the real negative…

So glad I read the real negative reviews from ONLINE store I was about to place an order and now I won’t! Nothing angers me more than bad online customer service! Also I noticed the positive reviews look fake with timings dates being so close and the names.

1
Date of experience: Jul 04, 2024
Primrose Howard
Great

Ok. Regular customer of khaadi.I'm rating 5 star which I think Hira Sadiq deserves. Other than that I would rate it lower. Hira was the only one sorted my matter out in such a polite friendly and patient manner.Before that they wouldn't even listen.I bought a set which the top was 12 and trouser was 16. They wouldn't return because the sale started. I still ahd 2 days left. But they created a fuss oh its sale and I can't blah blah.The thing is everyone should respect their space.One thing I would like to say. If ur watever background u are from but would like to speak English then I think u should also have manners of smiling, being polite and listen to what the customer says.Customers should also do the same.U will get more customers and people. will respect u more.

5
Date of experience: Jul 03, 2024
Eva
Fraud company don’t buy stuff from them!!!

This company cheated me completely of my money. They charged me and never sent me my order. On reaching them they told me that they will not refund me any money as it is not their problem if order didn’t reach me. When I asked them for proof of delivery they didn’t have any. It’s been 3 months and I haven’t received my refund yet.

1
Date of experience: Jun 27, 2024
Tara B.
Speedy delivery and good quality

Good quality!

5
Date of experience: Jun 26, 2024
Margie Johnson
The staff experience.

I was very happy with the staff service guven by Hira Sadiq. She helped my parents with all the online procedures. She was very kind enough to explain them throughout the procedure. The reason to give 5 stars is that the service is very fast and the staff are very helpful and respectful.

5
Date of experience: Jun 17, 2024
Winnifred P.
Good morning ppl...been today khaadi…

Good morning ppl...been today khaadi stratford...was looking not sure what to get got help from Hira and she was so helpful managed to pick up a few outfits. Such great customer service and very polite.I always shop at khaadi stratford for any occasions. Love their dresses as well as outfits. Hira thanks for the help. Eid Mubarak.

5
Date of experience: Jun 17, 2024
EdMinHo
My first ever pleasant experience with a khaadi staff member

Hira was incredibly helpful and patient, ensuring I found exactly what I needed. She is friendly and I have never experienced such a kind staff member in any other Khaadi store. She is a real asset to Khaadi!

5
Date of experience: Jun 14, 2024
Very happy with my experience. ☺️

I was unsure about the measurements before placing my order I contacted the khaadi customer services and the responded to my email very promptly. Placed my order and after 2 working days I received my parcel. My kurta and pants were very comfortable and fitted exact to size.

5
Date of experience: Jun 13, 2024
Luna Page
Very good service

5
Date of experience: Jun 11, 2024
Jade Cook
The customer service email does NOT work.

The customer service email given iscustomerservices@weavesgroup. comHowever having tried to use it - it is bounced back as an “Recipient address rejected: Access denied”.

1
Date of experience: Jun 10, 2024

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Business Details

  • Khaadi is Pakistan’s largest fashion retail brand, with a growing global footprint of over 50 stores across Pakistan, the UAE, the UK and the US. Recognised for its unique blend of fashion, lifestyle and cultural expression, Khaadi has redefined how women connect with style.

  • email welisten@khaadi.com
  • language https://uk.khaadi.com

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