Name: uk.trapstarlondon.com
Telephone: 000000000
Rating: 1.7

Diamond Wilson Guest

Ordered on 4th December 5-7 day…

Ordered on 4th December 5-7 day delivery, now 20th and nothing. Have emailed, called and insta messaged no response. Money went out 4th December. They’re fraudsters!!! Wish I’d checked here first

Date of experience: Dec 04, 2022

Brielle Guest

3 years ago

Ordered two items on the 4th of…

Ordered two items on the 4th of December 2022. Still yet to receive any updates on the order. I’ve chased via emailAnd phone multipleTimes, still nothing. Trapstar is nothing short of a scam, clearly they’re Unable to stock some the items advertised online for whatever reason, but they’re more than willing to charge customers.awful customer service, very disappointing

Date of experience: Dec 04, 2022

Russi Powell Guest

3 years ago

High Quality products!

Tracksuits are extremely high quality and a great price. Shipping was fast will buy again!

Date of experience: Dec 03, 2022

Elbert Ross Guest

3 years ago

Fake reviews?!

I’d love to see some genuine profiles from all these reviewers! We have had diabolical service; no tracking, no response and it’s my sons birthday on 8th!

Date of experience: Dec 03, 2022

Connor Guest

3 years ago

SCAMMERS

SCAMMERS: Trapstar London are a Scam- DO NOT ORDER.Placed Website Order 02/12/2022No despatch - by 15/12/22No advice or tracking detailsNo replies to e mailsRaised bank dispute & reported as suspected fraud

Date of experience: Dec 02, 2022

RanoDag94 Guest

3 years ago

Great customer service

Great customer service, with quick response times to questions/

Date of experience: Dec 02, 2022

Ebenezer Price Guest

3 years ago

Worst company I have ever dealt with

Worst company I have ever dealt with, no customer service, only automated replies to emails, ordered/paid 02/12/2022 still have no clue what is happening.Never again

Date of experience: Dec 02, 2022

Coraline Guest

3 years ago

Awful customer service

Awful customer service, well its none existent . I received an order and they sent the wrong colour. My son already had the item in the colour they sent so I needed it in white. I have sent email after email and I have had nothing back. Its disgusting, then they have the cheek to send a automated email asking how they did? Still not resolved, don't know how I go about getting the correct item. How can they run a business with zero customer service is behond me? They should not be trading !!!!

Date of experience: Dec 02, 2022

Winnie Taylor Guest

3 years ago

Ordered a tracksuit for my son on the…

Ordered a tracksuit for my son on the 02.12.22 hasn’t arrived yet. After 9 emails phone calls every day I’ve heard nothing! Don’t leave a message as they request when ringing as they never get back to you!I’ve sent the same information over and over again… and nothing.. Rachelle Channing

Date of experience: Dec 02, 2022

Winnie Guest

3 years ago

Trapstar tracksuit still not received- daughters BF Xmas present!

Daughter ordered tracksuit for BF on 2 December, item showed as “in stock”. Email then advised item delayed and would be despatched 6 January. Slightly embarrassed on Xmas Day with no present for BF. 6 January passed. No item or update despite numerous emails being sent and voice message left. DHL tracking number doesn’t exist so after reading reviews enter number in DPD. Order is on the system but they’re awaiting package. To date, money taken, no item received, no contact or update - absolutely disgusting service. Upset daughter with still no present for BF and no idea what to do. Do not buy from this company- even their accounts are overdue on Companies House - which says a lot!