Review Time
Absolutely ridiculous! I have been waiting for my order to be dispatched for over a month now! My first email was responded to saying my order will be dispatched latest by the following week..but it wasn't! I then sent countless emails to them but got no response! Very poor customer service! As a first time buyer, the lack of customer service has really put a bad name to the company in my eyes. I have requested a refund which I'm waiting for a response on...If I do not get my refund I will most definitely be requesting a chargeback!
I wouldn't even give you a 1 star been waiting a month now for my sons hoodie it was ment to be for Christmas.... 😡Not received nothing back from them no emails no phone call discusting I want to know how you report them also want my money back does anyone know an alter alternative number apart from this fake one????
Don’t listen to the reviews. All my orders arrived earlier than expected two before New Years and Christmas. Although it was near impossible to get a jacket it arrived with good quality and fast shipping !I would recommend better customer service and better explanation of sizing of clothes.
DO NOT order with them, worst Company I have ever come across. Placed an order on the 26th November for a Christmas present for my partner that was £100+ and it’s now the 2nd January and still no update on the delivery. Sent an email to customer service 2 weeks ago I’m still awaiting a response, you try calling them and it just goes to voicemail, my partner messaged on Instagram and it resulted in being ignored and BLOCKED! Should not be aloud to operate and take peoples money.
I’ve waited over 3 weeks for a tracksuit that I expected for Christmas and to top it all off trying to get through to the customer service is a myth. I firstly emailed & was guaranteed a response in the next 48 hours it has now been 5 days since then and I’ve tried to also call and not response. For the money of their tracksuits to match with this type of customer service is appalling.
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