Review Time
Absolutely disgusting despite emailing twice getting a automated response they would get back to me within 48 hours no answer . Now my Grandson may not get his tracksuit he wanted for Christmas and I am unable to get anything else because the money has been taken by them.
Absolutely awful experience - ordered a T-shirt 2 weeks ago. Order acknowledged and not despatched. Contacted customer services twice before I got a response which said my order will be despatched soon and hopefully arrive by the end of next week - ie Christmas Day! Very disappointed !
They assured me that my delivery address was changed after I had to sent them constant emails due to them not replying within 72 hours as promised. They told me my delivery address was changed, and then proceeded to deliver my order the wrong delivery address, which I don’t have access to. They’re almost impossible to get into contact with, it’s absolutely ridiculous and im very angry.
Seen alot of bad reviews and typically only after i ordered a t-shirt. Didn't receive any shipping info for a week after placing the order and this was my experience. It states on the website it can take up to seven days for orders to be shipped but seeing the reviews I sent an email to customer service with order number, I also sent a message through Instagram. Didn't get a reply but two days later had an email with shipping info and received the item from DPD two days later. 4 stars, although it looked new and not worn it had no tags and didn't smell new. Bit strange, I might give it a wash before my daughter wears it. The quality tho is very good. Was I just lucky this time 🤔 I'm tempted to Order again and probably will. I'll be sure to leave an honest review good or bad on my next order. Going by the reviews there seems to be an obvious problem. Happy customers dont always leave reviews and unhappy ones almost always leave reviews is also something to keep in mind. looked like trapstar needed a good review from a happy customer. Hopefully I can leave a good review on my next purchase.
I don't really know how people give 4 stars this company using people's money and never reply to messages emails,or calls. Unfortunately I never received my order I lost 85 pounds. No customer service. Totally disgusting. Please don't buy anything from them .
Good clothes. Customer service is the shittest thing you’ll ever find. Have robbed £340 off of me without my order being fulfilled. Emailed many times and none are being followed up. I’m being asked for an order number when I’ve explicitly said I was never given one
Absolutely disgusting I’ve been sent a package in an Amazon box full of crap. I spent £180 for my sons Birthday they should be ashamed!!! Selling and targeting kids!!!!! I’m writing to trading standards first thing as these need to be shut down!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
trapstarlondon.com Twitter @Trapstarlondon Instagram @Trapstarlondon
buymebeauty.com
connolly.ie
strengthandconditioningeducation.com
chanel.com
legalshempflower.com
therippleco.co.uk
swordis.com
biomesecret.com
swasabers.com
kitsch.com
