uk.trapstarlondon.com

1.7
1.7 Based on 1.7K reviews

trapstarlondon.com Twitter @Trapstarlondon Instagram @Trapstarlondon...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.7

/
5

1.7K Reviews

5 Star
15%
4 Star
3%
3 Star
2%
2 Star
3%
1 Star
78%

Filtered Reviews

Filter Reviews

Review Time

George Price
Why is the delivery/customer service bad

Why is the delivery updates and time so focking bad u feel like ur being scammed like wth if you’re prepared to be blind and in the dark about the clothes u paid stupid prices for then go ahead and buy

1
Date of experience: Dec 04, 2021
Sylvester Morgan
Would 100% recommend

After seeing the poor reviews about the service and awful delivery times I was hesitant in buying from here but I did anyway. Product came within around a week. Would definitely recommend. Great quality also.

5
Date of experience: Dec 03, 2021
Nadia Harris
Trapstar are a great company and…

Trapstar are a great company and quality products , from tracksuits to socks to coats. Had one or two issues that have been resolved by NAIOMI , a real credit to trapstar she is very patient and understanding and an overall credit to trapstar very polite !! ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Dec 03, 2021
Zelfe88
Endless issue - steer well clear!

Placed an order over a month ago, only to receive an email stating a cancellation and that I would be refunded over £500 via a bloody "credit note"... are they SERIOUS?!I've also had orders arrive ridiculously late (6 weeks).Orders returned via post has taken months to refund.New answer when I ring. A 'once in a blue moon' response to my emails - the issues are honestly endless.It's a shame because I'd love to see this black business thrive, they started from humble beginnings and I've followed from them times too, but their service is a disgrace, it's an embarrassment to be frank. I've given them plenty of chances over many years, but I'm let down almost every time.

1
Date of experience: Dec 01, 2021
AP35
Very happy

Order was despatched within 2 working days, amd arrived the next day.Im not sure why all the negative reviews, i have received replies promptly and order arrived earlier than expected.Personally, would order from here again

5
Date of experience: Dec 01, 2021
Francie Morris
Order arrived

Ordered couple days ago I got a dispatch email from trapstar saying my DHL tracking number but it’s not recognised by DHL but weird any explanations?

5
Date of experience: Nov 29, 2021
Herman S.
They lost my parcel asking them for a…

They lost my parcel asking them for a refund or send the Parcel again and no reply … or any consideration

1
Date of experience: Nov 27, 2021
Dirk H.
Ordered my son a tracksuit for xmas

Ordered my son a tracksuit for xmas, despatched straight away received next day, excellent service could not fault at all.

5
Date of experience: Nov 26, 2021
Myrna Brooks
Orders are always on time &…

Orders are always on time & communication has always been 10/10 from me.

5
Date of experience: Nov 26, 2021
Zouf
Purchased multiple items on many…

Purchased multiple items on many different occasions. Never ever had any issues with delivery or customer service. Will happily continue to buy drop after drop. Dumb ppl writing bad reviews cus they don’t realise their order is a pre order item. Check the item description before buying. Delivery has always been on time for me. Recommend

5
Date of experience: Nov 25, 2021

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More