uk.trapstarlondon.com

1.7
1.7 Based on 1.7K reviews

trapstarlondon.com Twitter @Trapstarlondon Instagram @Trapstarlondon...

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Average Rating

1.7

/
5

1.7K Reviews

5 Star
15%
4 Star
3%
3 Star
2%
2 Star
3%
1 Star
78%

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Review Time

Conway Coleman
Non existent customer service

It’s been nearly 2 months and I have yet to to receive my order. A company with this much exposure and still doesn’t maintain a customer service team? Ludicrous. I have contacted the trapstar team in various occasions and all my messages have been clearly ignored. How they are still running is beyond me

1
Date of experience: Aug 17, 2021
JailLow23
Do not waste youre money !!

Do not waste youre money !!! I ordered a tracksuit for my son on 26/6 , was £167 , am still waiting today 17/08 !!! Have heard every excuse going , it’s with dpd , its there then gone back to trapstar on the same day i was not home when they tried to deliver load of crap !!!!I I will not be letting this go Trapstar !!

1
Date of experience: Aug 16, 2021
Hailey Stewart
Absolute joke my order has been delayed…

Absolute joke my order has been delayed 3 times now

1
Date of experience: Aug 15, 2021
Charlene R.
Be aware

Ordered clothing for my grandson who told me of the brand, Ordered £50 worth of clothing for his birthday and recieved nothing BIG BIG CON ARTISTS

1
Date of experience: Aug 14, 2021
Ælfweard A.
Ordered my 2 tshirts 2 weeks ago and…

Ordered my 2 tshirts 2 weeks ago and they haven’t awnsered my emails

1
Date of experience: Aug 12, 2021
pathetic customer service

pathetic customer service. after 3 weeks i still haven't recieved my order or any response to my emails, phone calls or messages.

1
Date of experience: Aug 11, 2021
Allan R.
Ordered in May for Scarface drop

Ordered in May for Scarface drop, not received item and no responses via email. Terrible customer service and still no understanding of whether I will be refunded or will be receiving this item.

1
Date of experience: Aug 10, 2021
Sienna Johnson
Sponsor Me Trapstar

At This Point, Trapstar Should Sponsor Me, Every Single Designs I’ve Bought.Delivery Can Take Abit Longer Sometimes But Other Than That, Trapstars One The Hardest In London.

5
Date of experience: Aug 07, 2021
Bianca Baker
It was a great company until I order…

It was a great company until I order thr trapstar x scarface and I ordered it in may now it’s August it still hasn’t been shipped so I contacted coustomer service many time emailed them 4 times called 3 times would not answer my calls and would not reply to my emails trapstar fix this issue all I want to know is when my item is going to be shipped

2
Date of experience: Aug 06, 2021
CK90
DONT BELIEVE THE HYPE

Don’t believe the hype. Honestly. The worst company for customer service and refunds. Ordered a tracksuit in June and as I write this now in august it’s still yet to arrive. Called up their customer service number… no answer for days. When I finally got through to someone she said my order had been delayed. Couldn’t give me no explanation. No notification or indication of when it would arrive. How can a company treat customers so badly. Love supporting black businesses but this is terrible. Let’s see how long it takes my refund to come.

1
Date of experience: Aug 05, 2021

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