uk.trapstarlondon.com

1.7
1.7 Based on 1.7K reviews

trapstarlondon.com Twitter @Trapstarlondon Instagram @Trapstarlondon...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.7

/
5

1.7K Reviews

5 Star
15%
4 Star
3%
3 Star
2%
2 Star
3%
1 Star
78%

Filtered Reviews

Filter Reviews

Review Time

Jerri Cooper
Bad experience for sure

If I could go less than one star I would. The communication is so poor it’s really letting your company down. Don’t believe the 7 to 13 working days on delivery. I waited a month and a half for my order. I didn’t receive part of my order only to be told a long time after that a stock rotation error meant I wouldn’t get something. I had to write continuous emails trying to get answers. Wasn’t given an option to replace the item was told I’m getting a refund. Because it was a company error I didn’t get no extras nothing. What makes me laugh at the same time I ordered off trapstar I ordered my new passport. That came a lot sooner than clothes did. Trapstar need to step up there game because you’ll loose customers. And judging by previous reviews I think it says a lot !!!!

1
Date of experience: Jun 10, 2025
Emma Vandamme
Quality is extremely poor

1
Date of experience: Jun 08, 2025
Maureen C.
Worst company I have ever tried to deal…

Worst company I have ever tried to deal with!!! Do not dispatch order and do not reply to emails/ live chat or any social media. Stay clear and spread the word how appalling this company is !!! Crapstar…

1
Date of experience: Jun 07, 2025
LB25
over a month items still have not been…

over a month items still have not been dispatched no updates and no reply to emails.

1
Date of experience: Jun 05, 2025
Moses
Order never arrives

Same problems as other reviewers; I placed an order end of May and it has never arrived. I am really disappointed.. they have automated contact us page but they do not provide with any valuable information as to when you will receive your items or the status of my order. Never buy again from them

1
Date of experience: Jun 01, 2025
Jeannie Clark
£140 stolen by Trapstar

Same as everyone else, I ordered a month ago, and still haven’t recieved anything. No reply to emails. Their phone number is incorrect. Unfortunately I paid with debit card, I fear I have been scammed for £140.Really sad as this was for my sons Birthday. He has been through a lot due to my cancer treatment, and now he has nothing. Im very upset.

1
Date of experience: May 31, 2025
JM11
A Complete Turnaround

Back in February to March I had a frustrating experience with Trapstar. No updates, no delivery for over a month, and I eventually had to cancel my order. I was honestly put off and wasn’t planning to order again.But something told me to give them another shot and I’m glad I did. I placed an order on a Tuesday night and was shocked to see it delivered by Thursday morning. Practically next day delivery. That’s a massive improvement compared to before.It feels like they’ve really stepped up their game. Quick service, no issues, and the item was exactly what I expected. Trapstar definitely redeemed themselves with this one.

5
Date of experience: May 29, 2025
Ethan M.
Have been waited for over 1 month to…

Have been waited for over 1 month to get my package…

1
Date of experience: May 26, 2025
Otto Smith
The most work company when chasing for…

The most work company when chasing for your order,,,

1
Date of experience: May 26, 2025
Morgan Brown
Do NOT order from trapstar.uk.com…

Do NOT order from "Trapstar dot uk dot com" they are clearly a scam company. I paid £90 for a jacket via Paypal. You initially get a basic receipt email - then nothing. No further communication, no tracking details, the email address on the website is invalid so all emails bounce back. I was suspicious when the Paypal Transaction came up as "Darryl Winstone" rather than Trapstar..Messenger messages are ignored. I managed to find a telephone number and whatsapp'd them and all he says is "call Paypal" "call Paypal"..They have no intention of sending my item out. Please do not order from this SCAM company

1
Date of experience: May 23, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More