Name: uk
Telephone: 000000000
Rating: 4.1

Pamela Mclean Guest

9 months ago

Great managed to get tickets but unsure…

Great managed to get tickets but unsure when they are going to be made available?

Date of experience: Jul 11, 2025

Judith Guest

9 months ago

App problem

Joe was extremely helpful and quickly solved my problem of not being able to access my tickets.

Date of experience: Jul 11, 2025

Dan Butler Guest

9 months ago

Purchased three tickets for Shawn…

Purchased three tickets for Shawn mendes this morning at 115 four hours later all the tickets next to this are now £77 so I have paid over £100 extra for the same tickets

Date of experience: Jul 11, 2025

Ricardo Guest

9 months ago

Really bad system for foreigners

Really bad system for foreigners. Bought tickets from Brazil and kept me asking if I was a really Fan. If i did not had a friend that was from UK I would have lost my rockets. And to contact help was really an awful experience.

Date of experience: Jul 11, 2025

Duncan McIntyre Guest

9 months ago

Staff were excellent and very helpful

Staff were excellent and very helpful, not to say understanding of my situation as well.

Date of experience: Jul 11, 2025

Emma Greenwood Guest

9 months ago

Can’t see stage from Pepsi Deck

Premium tickets had zero visibility due to the O2 setup. Appalling service on the night from the O2 and AXS need to validate their tickets as the Pepsi Deck is not a premium area.

Date of experience: Jul 11, 2025

Clare Guest

9 months ago

Great service

Prompt, helpful service,thank you

Date of experience: Jul 11, 2025

Ute Grubmayr Guest

9 months ago

Perfect service with the accessible…

Perfect service with the accessible tickets!!

Date of experience: Jul 11, 2025

Louisa Roberts Guest

9 months ago

Thank you so much!

Thank you so much!! Amazing!! Sorted everything for me!!

Date of experience: Jul 11, 2025

Isabel Guest

9 months ago

Awful experience

Awful experience. Their website gives the opening hours for their help centre, but with no phone number! Anywhere. The phone number on Google doesn't work. If the chatbot can't help, we should be transferred to an Agent! Trying to set up an account for payment on my account, having sold some very expensive tickets. It won't work. It keeps saying First name is invalid length or format. I can only assume that it is because it has just my first initial down on my account for some reason. However, absolutely no way to edit my name on my account. Sent contact form days ago. Event in two days. Truly terrible customer service. I was prepared that I might have to be on hold for ages, but to actually not even put a phone number next to your opening hours. Disgraceful.