Name: uk
Telephone: 000000000
Rating: 4.1

Helen Guest

9 months ago

I had booked an incorrect date and…

I had booked an incorrect date and Kerry the adviser corrected my mistake in seconds

Date of experience: Jul 01, 2025

Naectegale Hraevn Guest

9 months ago

too slow

too slowconfused axs account with RHS account - it should be clear that and AXS account is required.I tried my RHS log in details and, not surprisingly, they didn't work.and why do I have to use american date format to submit this?

Date of experience: Jul 01, 2025

Alan J Ford Guest

9 months ago

Most dreadful company I have ever had…

Most dreadful company I have ever had to deal with - you have made our journey and trying to see Diana Ross filled with untold stress - THE WORST Ticketing company in THE WORLD

Date of experience: Jul 01, 2025

Jane Guest

9 months ago

Very helpful staff

Kat at the help desk came back within 10 minutes of my online request and was very helpful and clear in their reply.

Date of experience: Jul 01, 2025

Lucy Quick Guest

9 months ago

Kerry was fantastic and helped me…

Kerry was fantastic and helped me immediately. I am very grateful!

Date of experience: Jul 01, 2025

Anonymous Guest

9 months ago

ITS ALL ABOUT THE STAFF

Fantastically helpful person on phone. Totally resolved changing tickets to another day and did it efficiently and kindly. I probably wouldn’t have had to phone if the website was simpler. Overcomplicated.

Date of experience: Jul 01, 2025

Gill Guest

9 months ago

Once I got pass the A1 chat and found…

Once I got pass the A1 chat and found your email address, the human response was prompt and resolved the issue. Less Chat and more humans please.

Date of experience: Jul 01, 2025

MARSHA CANNON Guest

9 months ago

Great come back !

The young lady that contacted me replying to my email , via email and a telephone call and called me back when requested ! could not of been more helpful and polite .my problem was resolved ! My only frustration the contact numbers do not work this needs to be documented on the AXS support pages .

Date of experience: Jul 01, 2025

Laurent T Guest

9 months ago

A great Experience and Nice support

App + Website are both great with a good UI.Support is impressive, Human are helping and not those F....... bot. Payment of tickets is easy and secure !

Date of experience: Jul 01, 2025

Kat Guest

9 months ago

BOT is going in?

I can't book tickets because the site says I'm a bot and it wants to make things fair for other fans. I'm a 40 year old woman trying to buy two tickets to an RHS flower show?!!