Review Time
i was one who tried for radiohead tickets and was constantly kicked so wrote a review previously, AXS responded with a typical copy and paste message that read they have "tried to reach out". utter nonsense. get yourselves sorted. prioritise the image of your brand because it's not looking good especially after ariana grande tickets!!upsetting how this website doesn't know how to handle a high demand show and clearly does not prioritise the satisfactory of at least trying to resolve any issues and keeping people happy.
I was purchasing ambulant accessible tickets to a show on presale day! Lennon was extremely helpful, explaining seating location and secure payment process clearly. Buying accessible tickets can be problematic at times, but not today! Thank you!
I had complications with my tickets not coming through and got assisted by Farren, they helped me so much and eased my anxiety by helping me find the tickets and getting them to me. Very helpful and made the process stress free . Thank you so much ☺️
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
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