Review Time
I bought the peaches and cream set back in July and absolutely adore it I didn’t know my size so used their size guide and it fit perfectly. I also subscribed to their monthly subscription in July and as I was unsure of the times and didnt know if I did it correctly I reached out to the company via email and they replied so so quickly and reassured me that all was okay and sent me a tracking link for my parcel. Incredible company and customer service
I just received my Forest Fantasy set today and as a whole I would say I am glad I got this on sale. The design is beautiful, the colour rich and love the combination with the garter belt. Now for the less good parts, it feels like quite a low quality garment. The sizing is very weird and the fact that both the belt and bra had only two closure clips made them harder to fit right. Upon wearing it, I could see parts where the bra was scrunching because it wasn’t sewn properly and overall, the set didn’t sit as right on the body compared to others of similar (pre sale) price point. I would return it but seems like they don’t accept returns.
I paused my subscription in November 2024 and 2 weeks ago at 5am on Saturday I received an email saying that the status of my subscription changed and I submitted an order. I didn’t do any of this, and I immediately enquired about it. I haven’t received any reply yet, and I feel quite scammed, just because I paused the subscription instead of canceling it, thinking I could reopen it in the future. There is no way to call them, so even if I know their products are legit I would warn people on leaving their cards on their website.
Pieces are really nice seem good quality, biggest issue is they don’t accept returns and I’ve ordered £40 worth of goods that are now too big. The sizing chart is quite a bit out I am a 36C and usually a Uk14 in clothing so it recommends for me to get an XL that is loose, I suppose it’s better than too tight but there’s nothing sexy about saggy knickers 🙃
After 5 months from order date I managed to get my money back through my bank. I disputed my order, because I didn’t get eanything and at last my bank returned my money 121,85€. Its a scam site that has a lot of fake reviews. Read about this site online, they take your money and they steal your data, be carefull.
While the design is very pretty, and I was especially glad to find a set in black and green, the quality is very low and the customer service at this company is non-existant. I have been trying to get into contact with Unndr for three weeks with regards to a badly sewn bra and broken garter belt, however I have recieved absolutely no response. I am so disappointed in this company.
Avoid ordering if you are not in the UK - had the worst experience ordering from Italy. Ended up spending more on delivery and taxes than the set itself, which I had to pay in addition to the costs for placing the order - so imagine the surprise when it arrived and I had to pay more to collect it… additionally, after paying for “express” delivery, I waited almost a month. Definitely not worth it.Quality was not good either - cheap materials and poor work
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Essential By Design.
At Unndr, we’re passionate about creating underwear that makes people feel confident, comfortable, and excited to wear. Based in the UK, we design beautiful sets and offer a subscription service that brings new, unique styles straight to your door each month.
We care deeply about our customers and are always here to help with sizing, orders, and anything in between.
Every piece we release is made with attention to detail and quality - because you deserve underwear that feels as good as it looks.See more
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