Review Time
I love this subscription! The sets are sooo nice and they also fit so well, which I have never had before with bras. I am quite small and typically just wear little bralettes, It's an absolute treat so have a surprise set which fits perfectly and looks fab arrive in a cute little box each month! I was confused with the payment/shipping dates at first as it seemed like I paid and then had to wait a long time to receive a set, but the team who responded to my emails querying this have been lovely and have answered all my queries. I highly recommend this subscription xxxx
I contacted Unndr as I had questions about my order, I used the contact form on the website and I had a response in under an hour of raising. My questions were answered and the person I was emailing was really lovely. Amazing customer service especially so close to Christmas. Thanks again!
After ordering a few bits for my wife, Evri lost my parcel. After submitting a request with unndr, I had an email within half an hour, an hour later they had sent out a replacement. The customer service received has been incredible!!Will definitely be ordering again! ❤️
While the people who responded to me from this company were nice and they offered me a refund and a small gift, there is a serious issue with the orders. I ordered a set, and was send the wrong top. I was told I would be sent the right thing along with a small gift (which was nice) but I was send the wrong thing again. My mum then ordered the set again on a new account, but was also sent the wrong thing (the exact same wrong thing that I was send twice).
I have to say that the customer service I received was second to none! After not receiving my parcel due to a courier issue (stupid evri), I emailed them and the person I spoke to has been incredibly lovely! I hadn’t received my parcel from another site for the same issue, and looking at how different the responses to my email just goes to show how rare and personable the brand is. I will definitely shop again and the customer service I received is one of the main reasons. It’s nice to know you’re buying from a brand with real people on the other end!
Hi! I ordered a set and received a wrong size for the bra in the set. The customer service was amazing though and the person that handled my message was super nice and resolved the issue immediately for me! The products are of a nice quality as well!
Ordered, waited two months with no clear tracking service just pure guessing.The materials of the underwear are okay, feels like you could go to primark and get the same thing. Although i do note they have some cute designs and unique patterns. The parcel came with a little gift each time and a card. It’s an okay service if you want some cute underwear
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Essential By Design.
At Unndr, we’re passionate about creating underwear that makes people feel confident, comfortable, and excited to wear. Based in the UK, we design beautiful sets and offer a subscription service that brings new, unique styles straight to your door each month.
We care deeply about our customers and are always here to help with sizing, orders, and anything in between.
Every piece we release is made with attention to detail and quality - because you deserve underwear that feels as good as it looks.See more
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