ups.ie

1.2
1.2 Based on 761 reviews

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1.2

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5

761 Reviews

5 Star
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Kara Fisher
This is a delivery company from Hell!!!!

I don’t know where to start with the impossible interaction I just had with ups. I’ve had bad transitions with some companies but UPS are not only awful, they’re downright useless. They need to be out of business. They collected 6 pieces of items containing wine glasses in crates of 20s, 4 stacks each, for shipping to London. First, they missed the delivery deadline. Then, they gave me a customs duty charge for the entire shipment but only delivered 4 out of the 6. The pickup driver showed up at my location, just after I received the delivery notification, returning one of the items (meant to be 4 stack of 20 wine glasses but missing a crate of 20), saying that they were not included in the shipment due to some damage. So, I am missing 5 crates of 20 wine glasses each (a total of 100 glasses). Ive been on the phone checking and tracking my shipment this whole time and not a single word from them about the changes in my shipment or even any refund for the items not included in the delivery. I must confess that when I saw the reviews citing the extraordinarily bad experiences others have also had with them, I realised that there is a fundamental problem with ups. I just hope they go out of business, so no one else falls into their trap. I am now joining the countless others who will not make a punchier do business with any company that uses UPS delivery services.

1
Date of experience: Oct 03, 2023
MastervichoXD
worst customer service ever

1
Date of experience: Oct 02, 2023
Alina Wikström
Incompetent and dishonest

1
Date of experience: Oct 02, 2023
Harris C.
Rip off company

Paid €67 for seal from Dubai also paid €15.00 delivery At the door on delivery asked€44 I said for what Customs That can’t be right the component only cost €67

1
Date of experience: Oct 02, 2023
Andrea Parker
Worst delivery service ever!

Worst delivery service ever!! Packages never arrive!!!

1
Date of experience: Oct 01, 2023
Wesley H.
Literally nothing but heartache with…

Literally nothing but heartache with these people ups said it’s delayed then when I called customer service to ask them for help I was told that it would be the following day for delivery witch ok no problem but then they attempted a delivery 30mims later why tell me there not gonna deliver it then try delivery it then after calling again they said they will try again at end of day so I get over early from work wait around a hour call them again they then tell me they will do it in the morning and they are sorry train your staff to understand how your own shipping company works how is it so hard look on a computer and tell me yes that is on its way to be delivered to your house honestly I swear they are the most incompetent, untrustworthy, unprofessional, and idiotic company I’ve ever seen in my entire life worse than FedEx. Do not use these people they will only cause you a headache.

1
Date of experience: Sep 28, 2023
Parcel not delivered, damaged

Parcel not delivered, said all was destroyed...could not send out,, customer service nit helpful, telling me to contact the sender.

1
Date of experience: Sep 28, 2023
Increase B.
Dire and untrustworthy company

Parcel delivered to wrong house, tracking says it’s delivered but not to me, phoned twice told someone would call me back within the hour. No one has phoned despite being told on the second call they would personally follow it up urgently. Whole day wasted, my advice to anybody ordering online if told the courier is UPS don’t order use another supplier who uses a reliable courier service. USELESS PARCEL SERVICE. Dire and untrustworthy.

1
Date of experience: Sep 26, 2023
VK91
Absolutely awful unprofessional…

Absolutely awful unprofessional company.Everytime I use this company there is a delay & complication. My most recent experience is calling them 5 times as they keep saying it will be delivered & it’s not.Why on earth people pay them for their service is beyond me, will avoid using them at all costs in the future.

1
Date of experience: Sep 25, 2023
Iggy Barnes
Unprofessional, Pathetic liars!

Telling you all in advance avoid this company at all cost. If you order online something make sure you ask them who is there shipping partner. If they by any chance say UPS just run and dont shop. You will save a lot of money, time and your mental health. UPS is only operating in Ireland to lie seriously. My package was suppose to be delivered on 14th sep and today is 25th no show and when ever you ask they just lie to you. There stupid call center's are in India and Manila they have no idea whats going on and keep on apologizing you, that what they are hired for they cant help you. UPS is the worlds worst parcel delivery company. Never came across such worst company in my life. If I could post pictures I would about the amount of emails we have exchanged and the amount of lies they tell me in each email. I just wonder how can someone lie that much all the time.

1
Date of experience: Sep 25, 2023

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