Name: v1ce.co
Telephone: 000000000
Rating: 4.5

Betsy Patterson Guest

1 year ago

Anna D

Anna D. did a great job guiding me to solve my issue. She was quick to respond.

Date of experience: Jan 17, 2025

Loulebe97 Guest

1 year ago

John helped me directly and always…

John helped me directly and always responded to my questions and checked that I had done everything correctly

Date of experience: Jan 10, 2025

Hedworth Price Guest

1 year ago

Nellie was awesome

Nellie was awesome. I've been emailing Support for days with minimal direction. Nellie took care of my issues within 10 mins. She's very sweet, personable, and knowledgeable.

Date of experience: Jan 09, 2025

Macy W. Guest

1 year ago

Nothing but positive regards

Nothing but positive regards! Anna was extremely quick to respond and help me solve the issue, she has been super helpful and professional!

Date of experience: Dec 20, 2024

Ronnie Patterson Guest

1 year ago

Positive experience all around

We've had nothing but positive responses from others when they see the look of the cards and how they work. We recently had a delivery issue and Anna quickly fixed it and made the whole experience hassle free.

Date of experience: Dec 04, 2024

Duke A. Guest

1 year ago

I've purchased a card from V1CE and…

I've purchased a card from V1CE and their product works as intended, with simplified analytics and easy ways to set up specific actions when they're in use. When I ran into issues on the backend, their team are quick to fix the problem and get back to me within the hour.

Date of experience: Dec 02, 2024

Lillian Cooper Guest

1 year ago

Digital Card

Anna was extremely helpful and understanding. She listened to my thoughts and together, we had a great result. All customer services should take note of how V1CE do their business. Can't recommend enough if this is the product you need.

Date of experience: Dec 02, 2024

Rudy Parker Guest

1 year ago

I had a deeply disappointing experience…

I had a deeply disappointing experience with V1CE. I placed an order on December 1st and received no updates. After contacting support on December 4th, I received a design brief email, responded immediately, and then heard nothing back.It wasn’t until December 19th that I got a design to approve, which I promptly did, but there was still no communication or progress after that. I followed up repeatedly, including on December 23rd, asking for updates, and received no response.The lack of communication and customer service has been appalling. This experience has been frustrating and time-consuming, and I am now demanding a refund. I cannot recommend V1CE based on this experience.

Date of experience: Dec 01, 2024

Carole C. Guest

1 year ago

Great Product(s), excellent customer service

I reordered a card and within the hour, I got the proof for print. With 2 changes, the finalized order was ready for further processing that evening (Friday). I did have a couple of questions after placing the order, and Anna was most helpful, courteous, and a problem solver. This is how customer care is done!

Date of experience: Nov 29, 2024

Montie Guest

1 year ago

I thought I had worn my card out!

I thought I had worn out one of my cards, but after talking to John Rex and walking through installing the software (iPhone), Reset the NFC chip and now I'm free to tap and be tapped!Great help!