vnyl.org

1.2
1.2 Based on 201 reviews

Devoted to the discovery and listening of vinyl records. A curated selection of new vinyl albums arrives monthly....

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Average Rating

1.2

/
5

201 Reviews

5 Star
3%
4 Star
0%
3 Star
2%
2 Star
6%
1 Star
88%

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Adrien Taylor
STAY CLEAR!!

Charged twice, yet to receive anything. Cannot cancel, cannot remove data protected information - they have everything. Currently reporting scam to financial services. STAY CLEAR.

1
Date of experience: Feb 28, 2021
Hugo Patterson
I had really high hopes for this…

I had really high hopes for this services as I was starting to get into records. although they asked me for my preferences they sent me bunch of albums form artist I have never heard of and couldnt even find on Apple Music. I was pretty mad. I now have 9 record and I only like one of them. They make it appear that you are buying a one time 99$ subscription but I was just charged for another 99$. im going to call but I have no hope that im going to get my money back. please its not worth it

1
Date of experience: Feb 25, 2021
Charisse F.
Absolutely horrible

Absolutely horrible! I tried this subscription under the impression that they would send me LPs of artists that I actually like (as they advertise), but instead I received three from artists I have never heard of.I tried to cancel my subscription and was calling them every single day, no answer. I emailed them and dmed them on both Instagram and Twitter, no answer. Eventually, today, I got an email saying that they cancelled my subscription. But now that I am reading these reviews I am horrified and afraid they will continue to charge me.

1
Date of experience: Feb 24, 2021
Marcia R.
Run away! It's a scam!

Tried to cancel the subscription twice. They'll only let you do it by phone and they won't pick up. I left a message to cancel, they charged me for 12 more months. SCAM. SCAM. SCAM. SCAM.

1
Date of experience: Feb 23, 2021
EL96
Absolutely terrible no good very bad subscription service.

Got a gift card to the service for Christmas, figured I'd try it out. Next thing I know, they're asking for my credit card number and nowhere on the site would it tell me what they were going to bill me for. After that, it's just absolutely terrible customer service. You can't actually reach anyone, they just send you directly to an answering machine. They'll spam you ads via text without ever asking you to opt in and no way to opt out. Privacy policy explicitly states that they're going to sell your info to 'trusted partners' and might send you 3rd party solicitations. This is after trying to connect to your spotify, discogs and even twitter account. Honestly, what does your twitter profile have to do with any thing they might use to 'curate' music.And then there's the music: $10 bargain bin albums that seem to be more overflow distribution than anything else. Do all of your friends a solid and steer them away from this service.

1
Date of experience: Feb 10, 2021
Fairfox95
Criminal Billing Practices

I purchased 1 month subscription in Feb 2020. They sent a vinyl of an artist I do not like. The vinyl did not work. I immediately canceled my account. I have a confirmation email from them that it was canceled on Feb 25, 2020. Now they have charged me 11 more months and have not sent anything. This is criminal. Horrible business. Needs to be shut down. Refunds need to happen ASAP. Who is operating this business??fUpdate: their support team refunded all fraudulent charges. So that’s better than pure fraud. Still 1 star. They have to revise this practice of charging canceled accounts.

1
Date of experience: Feb 09, 2021
Gadafin24
They will take your money for months…

They will take your money for months without sending you anything or contacting . The site is not user friendly at all . I was supposed to receive credit for the payments the past few months but I haven’t received any word on it. I had no way of checking to see if the credit applied so I went through check out process and there was no payment method page. One click and I had ordered a vinyl , out of my bank account. Good luck on the refund because they rarely reply and never at a timely manner. Terrible. I was really excited for this service as the idea seemed really cool and unique, but wow did somebody mess this up.

1
Date of experience: Feb 02, 2021
Connor Howard
I've used VNYL for years and I love the…

I've used VNYL for years and I love the service. It's been fantastic :)

5
Date of experience: Jan 30, 2021
If I could give zero stars I would..

If I could give zero stars I would... first they’ve been billing me without my permission for months and not sending anything. Now I’m trying to get my money back and my subscription cancelled and they blocked me from contacting them after! Do not support this, they are scammers

1
Date of experience: Jan 27, 2021
Gale Johnson
Same issues as everybody else

Same issues as everybody else. I was gifted a membership, required to put in CC information and am now being billed for a regular membership that I DID NOT sign up for.

1
Date of experience: Jan 20, 2021

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