Review Time
I pay them every month for vision coverage and they try to force you to only buy glasses and contacts from them. Like the amount i pay every month is not enough for them. in my plan they were supposed to pay 150 towards my glasses and they only paid 100.
One claim made for reimbursement of contact lenses, which is exactly what the plan covers. They are refusing to pay and without any customer service, its impossible to get anyone to assist. VSP used to be a great company. But like many insurance providers, greed is the name of the game.
Download and print this form and simply mail it in for reimbursement! In 2023! Oh and yes I know you have a web form but your website is impossible to log into, can’t reset password despite multiple attempts over multiple weeks. You deserve to go out of business
When I originally searched the VSP website for a vision plan, all looked pretty good and I signed up. The trouble started when I wanted to register my account. Somehow the VSP system picked as my user ID a Verizon email address I have not used in years and did not enter when I originally tried to create the account. Don't know how the VSP system got ahold of my unused Verizon email.Called customer service and they transferred me to the department that handles website login. Five times tried to change password, unregister account, create account, change password again only to have VSP system lock account.Frustrated and apprehensive if this is the kind of service I can look forward to, I called customer service and cancelled coverage.
The customer service representative I spoke to today at VSP and her ability to handle the issue at hand was TRASH in every sense of the word. She was rude, lazy, and uninformative. Furthermore, VSP uses their EyeConic subdivision to sell eyeglasses online. I ordered high index, progressive lenses with all the bells and whistles and the lower half of my lenses (for reading) were barely a 1/4 of the lense’s height and can’t see to read without leaning my head back so far back that it’s uncomfortably awkward.EyeConic tells me I can go to one of their approve list of doctors to have a segment height adjustment completed so they can redo the lenses. Long story shorter, I called 3 providers on the list (all VSP Premier doctors) and they all said they were not able to provide that service. Long story shorter, I’ve wasted time, effort, and money without resolve. I’m sending the glasses back for a refund and they better refund that ridiculously high internet use tax of $70+ as well. They have no means of measuring for progressive/bifocal/trifocal lenses on their website yet sell glasses with these same features that require precise measurements. Buyer’s beware, expect a hassle and to be frustrated…SMMFH…NEVER AGAIN!
This company has overseas reps who's logic is non existent. I submitted my rebate on 4/12 uploaded form and receipt got an email confirming with a tracking number and when I went to check lo and behold I was nowhere to be found YET THEY SENT ME A CONFIRMATION EMAIL WITH A TRACKING NUMBER...I had to call 2 times second time asking fir a supervisor and the man that came on was dumber than a box of rocks...THIS IS WHY I NORMALLY NEVER DO REBATES. I am livid and I pick up my glasses Saturday. Next year? I will not be opting for vision If they are still tye only choice. I'm sick to my stomach.
Very hard to get to talk to someone. Forget about leaving a callback number because they will never call you back. When I did finally get a live person on the phone, she said she would transfer me to the right person to fix my login error, but after a few minutes it just hangs up. This happened to me twice. Too bad I don't have any other option. I'm sure that if I were to owe them anything they would contact me ASAP. But I'll just do the same thing to them.
I had this service in 2022, however I wanted to change in 2023. In the fine print you are required to stay 2 years. I contacted them but was not able to cancel, so for 1 year I paid for vision insurance I did not want. Be careful with this provider.
Claim your business profile now and gain access to all features and respond to customer reviews.
VSP Vision Care is a vision care health insurance company operating in Australia, Canada, Ireland, the US, and the UK.
teacheracademy.eu
embutidosezequiel.com
thesavvycollectiv.co.uk
elitemoving.co.uk
paintyourlife.com
toysforapound.com
guide.alibaba.com
togethercomply.com
primark.com
meaco.com
