Review Time
Shocking not even worth one star do not order from this company. Outrageous shipping fees and my order wasn’t even processed for 6 days then arguing over email after requesting a refund. Brickwerks is the place to get VW parts from wish I had not tried a different company that boasts original parts.
Shocking not even worth one star do not order from this company. Outrageous shipping fees and my order wasn’t even processed for 6 days then arguing over email after requesting a refund. Brickwerks is the place to get VW parts from wish I had not tried a different company that boasts original parts.
I recently visited the workshop in Yeovil with a clutch problem on my VW Polo Driving School car. Graham Park was extremely professional throughout the process, and went out of his way to ensue rule issue was fully covered under warranty, despite what the car is used for and it having covered a lot of miles. Cheers again Graham, and indeed Chris in the workshop.
I am on my 3rd VW car from Heritage Yeovil, I am surprised to see the negative reviews as our experiences have all been positive on our most recent visit Charlene on the service desk was excellent when we had problems with our car she fitted it in as quickly as she could. I have not had any problems and would happily recommend
Awful experience buying a new car received a good will gesture hardly covers the stress and frustration this has caused I have basically had to back down as car was miss sold The sales manager left it to the young lad to deal unfortunately made things worse Cost me more money now as they didn’t do PDI correctly
BOOKED VW CRAFTER IN FOR A RECALL AND DUAGNOSTICS , THEY SAID 3 MONTHS , OK I WENT WITH THAT 7.40AM I WOULD BE THERE FIRST APPOINTMENT.GOT THERE 7.30 AM THEY SAID UNABLE TO DO IT AS TO THERE WORK LOAD, I WENT NUTS AFTER CAUSING A FUSS THEY SAID THEY WOULD DO RECALL , AND WHEN MY VAN WAS READY A RECEPTIONIST CAME OUT AND SAID TO THE MECHANIC ITS GOT TO GO BACK IN AS HE DID NOT DO RE CALL CORRECTLY ,HAVING DEALT WITH THIS BRANCH BEFORE OVER THE YEARS BEFORE NOTHING CHANGED BAD SERVICE ONCE AGAIN AND DURING MY WAIT 2 OTHER CUSTOMERS HAD SIMILAR ISSUES.ONLY INTRESTED IN NEW CAR SERVICING AND SALES.EVEN UNDER WARRANTY THE SERVICE WAS TERRIBLE.TIME OFF WORK AND A MORNING WASTED , STAY WELL CLEAR!!!DATE OF EXSPERICED IS NOT EXACT , BUT CAN EASILY FIND IT OUT IF REQUIRED
Very good selection and quality parts available for classic VWs (Beetles and Campers). I've used them for years now and it's all fine. However, I feel they should state more clearly the grade of quality (also indicated by the country of manufacture) but specifically stating whether it average, good or very good, top quality is now important as part of the buying decision. As labour costs are so expensive now at garages, then having more availability of very good or top quality parts is evermore important. Also, in the older days, VW Heritage used to bring lots of car parts to the Volksworld show. This was ideal as we could see parts in person, inspect and buy there and then.. now, they just take orders in a very commercialised environment. Go back to how it was.
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Established in 1986, we have a team of over 80, many who have worked with us for more than ten years and live and breathe the car enthusiast lifestyle.
When it comes to selling and producing our parts the benchmark is very clear: Would we be happy using and fitting these parts ourselves, to our cars? Spending our spare time maintaining, modifying and restoring VW and Porsche vehicles we understand what is required of a part with regards to quality and aesthetics, and we use this knowledge to ensure we provide our customers with the very best parts available to help with their projects.
Located on the South Coast of England, we are perfectly placed to offer parts for VW and Porsche vehicles from manufacturers in the UK, Europe and Asia as well as supplying components from select sources in USA and South American too. With a huge range covering air and watercooled VW as well as Porsche vehicle parts too, we are a one stop shop for your specialist parts requirements. We have a network of trusted shipping partners that help us deliver our services to enthusiasts all around the world. We send our products fast and fully insured to our customers, with them often arriving quicker than ‘coast to coast’ internal shipments.
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