wilbanksreptiles.com

4.9
4.9 Based on 174 reviews

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Average Rating

4.9

/
5

174 Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

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Gorden Adams
My python came to my house in perfect…

My python came to my house in perfect health and without a hitch! Couldn't ask for better service.

5
Date of experience: Jul 12, 2023
Dora
One of the best in reptile business

I'll always trust Wilbanks when it comes to buying ball pythons. Their snakes are always top quality and well taken care of. My girl is absolutely beautiful and I couldn't be happier!

5
Date of experience: Jul 11, 2023
Philip W.
Came healthy and exactly like pictures

Came healthy and exactly like the pictures. My 11 year old son had been saving up for months to buy this little guy and said “he’s the best snake ever”. Only had him for 9 days and already part of the family.

5
Date of experience: Jul 06, 2023
Ulysses
Always love coming in to the shop

Always love coming in to the shop! Guaranteed a smile and great conversation from staff. Always helpful and very much appreciated.

5
Date of experience: Jul 05, 2023
Karlee Brown
Reliable and responsive

Flexible on delivery date, reliable delivery process and very responsive to questions. Our beautiful snake is healthy and eating well.

5
Date of experience: Jul 01, 2023
Terry Carter
The team at wilbanks is awesome to work…

The team at wilbanks is awesome to work with that you guys for all your help.

5
Date of experience: Jun 23, 2023
Dustin
It was BAD

It was BAD. I called and informed Wilbanks shippers instead of $100 charge for priority 1 day air they should ship 2 day air (half the cost). Because I have 2 sons working at airport where snake arrived & they could get package as soon as it arrived with second day priority. Wilbanks said NO. All critters have to be priority one day delivery. So we went with that… here’s what happened… The plane came in to Anchorage- then ball python got loaded on a truck and driven 200 mi south to Soldotna. Then snake went to another truck & driven 70 miles further south to Homer, 30 miles past my house on the highway. Then instead of delivery to my house(what I paid over $100 for) FedEx txts me the nxt day and said there holding package 5 days before returning. I jumped in my car and drove 30 miles south to HOMER FedEx building at the airport. It was about three in the afternoon. There was a small sign on the door that said they were shortstaffed and so they closed early. So I waited for the fourth day until they opened in the morning, and I was there, and I finally got the package. All this could’ve been avoided. Had you done today priority mail we would’ve got it when it came down in Anchorage, three days earlier.

5
Date of experience: Jun 13, 2023
Oliver
Always helpful

5
Date of experience: Jun 10, 2023
Antony L.
This is a great product with a…

This is a great product with a fantastic warranty. As an added bonus it showed up very quickly. Thanks

5
Date of experience: Jun 10, 2023
CiteK
Exactly as advertised

Fast delivery, exact animal pictured,and nice packaging for shipping I will definitely be a repeat customer and will highly recommend to anyone interested.

5
Date of experience: May 12, 2023

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