Review Time
I have been extremely happy with the service provided by Xplore at our seasonal property over the past several years. Having the option to suspend the service over the winter months for a minimum cost is so valuable to me. Using the online application to start and stop this process is a breeze.
I had some e-mail issues which the agent was able to guide me through over the phone. He was patient knowledgeable and very obliging. In today's uncaring environment it was a refreshing experience to find a level of excellence in customer service. I have been with Xplore for over 5 years and have always found them to be an excellent company to deal with. Kudos to them and their dedication to excellence in customer service.
We have been with Xplore in rural Alberta for about 14 years. I have NEVER had a Customer Service call to them that I did not feel great about afterwards. That is VERY hard to find in today's world. I am NEVER harassed with endless telemarketing phone calls or emails to upgrade every time they have something new like almost all the other providers of mobile, home phone or other necessary services out there. That also is VERY hard to find. Most of all, I will always refuse other providers because I could never go with someone who isn't there to help on the other end of the phone whenever I have an issue. These people are the very best!
Xplornet was able to provide fibre optic service in my area. I had difficulty finding service from the bigger providers. A door knocker sign at my door, and within a few days, I had the installation completed, and I have amazing internet service.
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