yay.com

4.8
4.8 Based on 181 reviews

Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office. We're trusted by thousands of startups, SMEs and large organisations around the world. Just r...

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Average Rating

4.8

/
5

181 Reviews

5 Star
93%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

Patsy Powell
Easy to use and great value

Easy to use and great value. I had a few questions about a domain, and they responded quickly.

5
Date of experience: Mar 04, 2025
Luke Fisher
Recommended by my IT consultant

Recommended by my IT consultant when our complex home IT was badly let down by BT. Their VoIP service seems excellent, although currently not working, since BT - no doubt out of spite - disconnected our broadband and TV service on Sunday when they had assured me by phone and letter that they wouldn’t. Junaid and his tech colleague Rowan have been brilliant, setting up a VoIP connection in 20 minutes over the phone, when BT tried for weeks, sent an engineer and still failed. Small, agile businesses beat the behemoths every time.

5
Date of experience: Feb 28, 2025
Alexandra Nistor
Great!!!

Great Service, Great People

5
Date of experience: Feb 10, 2025
Nick Santos
Quick and easy set up

Quick and easy set up. Excellent customer service from Junaid Teladia (Account manager)

5
Date of experience: Feb 07, 2025
Darlene C.
Brilliant VoIP Company

Great customer service, robust platform and reliable technology.

5
Date of experience: Feb 07, 2025
Excellent service and great product!

Excellent service and great product!Special thanks to the superb Junaid, who has been fantastic! From start to finish, his support, patience, and expertise have made the entire process seamless!

5
Date of experience: Feb 05, 2025
Kristin Johnson
Great service by the team

Great service by the team! Very friendly with answering questions and helpful with getting the right service for you :)

5
Date of experience: Jan 29, 2025
Carroll R.
From 1 Star to 5 – Great Customer Support Turnaround

I initially gave a 1-star rating due to a frustrating experience, but after Bertie called me and resolved the issue, I am updating my rating to 5 stars.

5
Date of experience: Jan 29, 2025
Gage Cooper
Today I received exceptional service…

Today I received exceptional service from Rowan at Yay. He was extremely helpful, patiently navigating me through the dashboard and making sure my system was set up correctly. I felt truly valued as a customer. Rowan is an asset to thee team and has gained a client for life!!Thanks again to Rowan and the Yay Team!

5
Date of experience: Jan 14, 2025
Nelson Taylor
Great service and support

Great service and support. Not a problem and been using since 2018.

5
Date of experience: Jan 07, 2025

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Business Details

  • Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office.
    We're trusted by thousands of startups, SMEs and large organisations around the world. Just read our reviews and see for yourself! Get started in a matter of minutes and benefit from a host of features from call recording and IVR call menus, to call queuing and smart routing. Transform the way your business communicates and collaborates, just choose your own local virtual number, from London to Los Angeles, or port in your existing numbers today.See more

  • email help@yay.com
  • call 03301226000
  • language https://www.yay.com/

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