Review Time
I experienced an apparent failure of my outside temperature sensor. I emailed customer services, you sent me a detailed reboot procedure which worked straight away and avoided buying a replacement unit. This was all dealt with within a few hours. Great service, thank you.Ian
I purchased a Radio controlled, digital Wall clock that worked well for around 18 months. The display went blank and after contacting Youshiko I tried 3 sets of new batteries but the clock still failed to work. I then put a review here detailing what happened and Youshiko contacted me saying that if I deleted my negative review they would send me a replacement clock as a gesture of good will. I just wanted a clock that works so I agreed. I deleted my review but Youshiko failed to send me the replacement clock they had promised.
Just purchased myself two extra sensors for my weather station, when i first got them they would not sync to the base station so I emailed their support team. I ended up figuring it out that I also needed to reboot the base station so everything is working. I got a timly reply back from customer support offering to call to help to which I've replied that I managed to figure it out. Very quick service from the team so can recommend to others if you purchase their products.
I purchased a YC9466 pro weather station purchased in June 24 and the outside temperature and humidity sensor has failed , customer service was helpful in giving advice how to check and reset , but clearly there was a fault and no offer of a replacement or discount of a replacement sensor just a link to buy another one , feel very let down and wouldn’t buy or recommend purchasing a youshinko product
I electronics engineer and I love my high tech gadgets, therefore I have a good idea of what can be achieved. Their products are great and deliver brilliant customer service & responsive also. I have 3 of their clocks & weather station !!I purchased a Youshiko Radio Controlled clock via Amazon about 2 years ago. The Radio receiver stopped working and I reached out to Youshiko directly who stated that the warranty was 1 year.They directed me to remove & replace the batteries and that should be it. The simple fix worked.This shows that their products are well made and last. Also their customer service is brilliant, Thanks again.
Bought a weather station back in April. Reported a problem by email (sender unit malfunction) instant communication, item returned for analysis, replacement unit received virtually by return. Sadly a rare quality in the current world !!!!Thank you.
Had purchased a 7:1 weather station back in Nov 24 and it recently developed a fault in that the external sensors weren’t picking up temp etc . Emailed customer services and had a very quick response given advice on how to reset it etc . Unfortunately this didn’t work so following further emails was asked to send the sensor back. I received a new replacement within the week and all working fine . Great service.
i’ve just purchased this item from Amazon, Youshiko YC9441 (Official 2025 UK Version).I have to say it is an absolutely excellent product, the display is superb, I’m quite old and my eyesight isn’t my best feature, but I can read the display from across the room. It’s quite easy to set up and very good value for money, they are nice people to deal with too, I wanted the instructions downloaded so I could increase the size of the print, I contacted them directly and they were very helpful
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