youshiko.co.uk

4.6
4.6 Based on 200 reviews

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Average Rating

4.6

/
5

200 Reviews

5 Star
87%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
10%

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Review Time

Lesley Scott
I experienced an apparent failure of my…outdoor temperature sensor

I experienced an apparent failure of my outside temperature sensor. I emailed customer services, you sent me a detailed reboot procedure which worked straight away and avoided buying a replacement unit. This was all dealt with within a few hours. Great service, thank you.Ian

5
Date of experience: Dec 01, 2025
Neil Hemming
Digital radio controlled wall clock

I purchased a Radio controlled, digital Wall clock that worked well for around 18 months. The display went blank and after contacting Youshiko I tried 3 sets of new batteries but the clock still failed to work. I then put a review here detailing what happened and Youshiko contacted me saying that if I deleted my negative review they would send me a replacement clock as a gesture of good will. I just wanted a clock that works so I agreed. I deleted my review but Youshiko failed to send me the replacement clock they had promised.

1
Date of experience: Nov 20, 2025
Buzzard
Excellent response from customer services

Just purchased myself two extra sensors for my weather station, when i first got them they would not sync to the base station so I emailed their support team. I ended up figuring it out that I also needed to reboot the base station so everything is working. I got a timly reply back from customer support offering to call to help to which I've replied that I managed to figure it out. Very quick service from the team so can recommend to others if you purchase their products.

5
Date of experience: Nov 13, 2025
Dickyboy
YC9466 pro weather…

I purchased a YC9466 pro weather station purchased in June 24 and the outside temperature and humidity sensor has failed , customer service was helpful in giving advice how to check and reset , but clearly there was a fault and no offer of a replacement or discount of a replacement sensor just a link to buy another one , feel very let down and wouldn’t buy or recommend purchasing a youshinko product

1
Date of experience: Oct 02, 2025
Naipaul Ojar
I electronics engineer touched by great customer service.

I electronics engineer and I love my high tech gadgets, therefore I have a good idea of what can be achieved. Their products are great and deliver brilliant customer service & responsive also. I have 3 of their clocks & weather station !!I purchased a Youshiko Radio Controlled clock via Amazon about 2 years ago. The Radio receiver stopped working and I reached out to Youshiko directly who stated that the warranty was 1 year.They directed me to remove & replace the batteries and that should be it. The simple fix worked.This shows that their products are well made and last. Also their customer service is brilliant, Thanks again.

5
Date of experience: Sep 16, 2025
Ian Row
Exemplary customer service

Bought a weather station back in April. Reported a problem by email (sender unit malfunction) instant communication, item returned for analysis, replacement unit received virtually by return. Sadly a rare quality in the current world !!!!Thank you.

5
Date of experience: Aug 21, 2025
Callum Powell
Super Quick Response

I emailed Youshiko with a question and a representative called me within five minutes. He then took me step by step through the process to solve the problem. Followed up by sending me a link to the manual.

5
Date of experience: Jul 29, 2025
Sigmund
Had a problem with a 7:1 weather station…

Had purchased a 7:1 weather station back in Nov 24 and it recently developed a fault in that the external sensors weren’t picking up temp etc . Emailed customer services and had a very quick response given advice on how to reset it etc . Unfortunately this didn’t work so following further emails was asked to send the sensor back. I received a new replacement within the week and all working fine . Great service.

5
Date of experience: Jul 25, 2025
Sharleen B.
Excellent customer support

Excellent customer support when I changed my router and could not get my weather station to reconnect to WiFi. Very fast responses to my questions even at 9pm on a Friday evening! Issue resolved with clear instructions and suggestions.

5
Date of experience: Jul 25, 2025
Nathan Hughes
A great company, a fantastic product, good value for money

i’ve just purchased this item from Amazon, Youshiko YC9441 (Official 2025 UK Version).I have to say it is an absolutely excellent product, the display is superb, I’m quite old and my eyesight isn’t my best feature, but I can read the display from across the room. It’s quite easy to set up and very good value for money, they are nice people to deal with too, I wanted the instructions downloaded so I could increase the size of the print, I contacted them directly and they were very helpful

5
Date of experience: Jul 24, 2025

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