Name: youshiko.co.uk
Telephone: 000000000
Rating: 4.6

Radu Stoica Guest

9 months ago

Great customer service solved my problem really quickly I was really impressed also great products

Great customer service

Date of experience: Jun 29, 2025

BT26 Guest

9 months ago

Problem with WiFi syncing.

Made an enquiry to the customer services through the website. Within ten minutes I received a telephone call in answer to my questions, followed closely by by an email with detailed instructions for a hard reset. Most helpful and prompt service.

Date of experience: Jun 25, 2025

Keith Cooper Guest

10 months ago

Fantastic

Highly recommend youshiko they was very quick to help on a problem and sorted out straight away I would recommend to family and friends

Date of experience: May 31, 2025

OptionnMC Guest

11 months ago

Very happy with our Youshiko 9510 unit

Very happy with our Youshiko 9510 unit. Has everything we need.Was initially disappointed after a week when it developed an issue with the outdoor temperature sensor, but support from Youshiko Customer Services was very efficient and explained how to rectify the issue.Very happy and would recommend.

Date of experience: May 14, 2025

Ketan80091 Guest

11 months ago

Fast responses

Youshiko customer services are always quick to respond and are very helpful, a good company to deal with

Date of experience: May 12, 2025

Algernon Clark Guest

11 months ago

Connecting to Wi-Fi Broadband Router

I was having problems connecting my weather station to my broadband router, Youshiko answered my query very promptly and I was able to resolve the problem.

Date of experience: May 01, 2025

GL Guest

1 year ago

We punched a wireless weather station…

We punched a wireless weather station to replace one that failed after 20 years.The replacement from Youshiko is excellent and fulfills all the information we wanted.I had a small query when setting up the unit and sent an email (on a Saturday) getting a reply within a couple 0f hours which directed me to the solution. Excellent service and I would recommend their products.

Date of experience: Apr 12, 2025

Frank Morris Guest

1 year ago

Had a problem with connecting my 9392…

Had a problem with connecting my 9392 with the internet, one phone call and it was sorted, very professional and polite. Great weather stations.

Date of experience: Apr 09, 2025

Marilyn Hughes Guest

1 year ago

Youshiko Limited Customer Service

I recently contacted Youshiko Limited with a problem with my weatherstation, they answered my question immediately and solved my problem. Excellent service, can’t fault them, and I love my weatherstation.

Date of experience: Apr 04, 2025

Donald Walker Guest

1 year ago

Not fit for purpose - do not buy

I purchased a Youshiko YC9510 weather station in Feb 2024 via Amazon. The product worked well for a slightly over a year and then it ceased working. For clarity the product has an indoor display and works with an outdoor set of sensors for rain, temperature, wind mounted in an assembly. The problem I had was that communication ceased between the outdoor sensors and the indoor display. I was encouraged by the company to change the batteries in both units which I did. This had no effect. Contacted Youshiko and they could not suggest anything further. Youshiko refused to exchange the product because I had had it for 13 months - one month outside their one year warranty. They were not interested when I referenced the 2015 Consumer Rights Act which states that a product must be “fit for purpose” and must last “a reasonable length of time”. I contend that just over a year is not a reasonable length of time. I paid £149.99 for the product and I note that it is now being offered for £124.99. I did contact Amazon but they were unable to help because it was an Amazon Marketplace order. For me this product was a waste of money.