Review Time
I give 1 star because I can't give them zero. They are the baddest company I've ever knew. They say they come to my home 3 days and I spent all day at home and they don't come. I'm waiting one month ago for my package. I wanted to present a complaint and they told me that they don't have a complaint department, that I have to call a very expensive number from other company. It's incredible. They are the worst.
Terrible company. They don't deliver your package. They claim "absentee" but the reality is they don't come, they don't leave a note or send you a message. You have to ring an expensive customer service number to find out where your package is. They had already sent it back to the sender. Do NOT use this company.
Zeleris doesn't even deserve this one star, they promissed to deliver in 1 day, I waited three days for them to pass by and get the package but they didn't and nobody called or apoligized. I called on the second day and they said they will pass by on the same day. Same evening I wrote to Packlink and they contacted Zeleris, promissing to pick up the package still the same day. I waited for nothing. On the third day I saw on their website that my pack was picked up and something marked INCIDENCIA, and then delivered))) when the pack was still at my house!!! I think it's a fraudulent company just collecting money from people but not performing any service. Don't know why Packlink is still working with them. Wish I've read the opitions before I chose to send with Zeleris.Very bad and unprofeccional. Zero stars.
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Zeleris es la empresa de Grupo Telefónica especializada en en servicios de logística y transporte para empresas y particulares. PARA EMPRESAS - Oferta integral de transporte nacional e y logística. - Más de 10 años de experiencia en servicios ...
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