Review Time
We met a hostess on air bnb and we did a long term stay. After some time of me staying, I asked if I could stay longer. She said yes and required money to be paid directly and not via ABNB. I have never done this before and she seemed nice. Calling me “like her daughter and my son like a grandson” , 8 months later, and after everything was good, we got approved for an apartment. Bc we had gotten close, I asked for her blessing for this new transition. This is where things took an evil turn. She said bc I didn’t give her three weeks notice, I need to be out in 24 hours. I told her I don’t have keys yet to my place until 1-3-25. She didn’t care about that. She also didn’t care that I paid for full month for $850. She then threatened me and stated to pay her $30 a day until I leave and “succumb”. Idk what tf she meant by “succumb” but I’m packing TODAY and leaving with my son. For your safety, DO NOT do a long term stay with Gloria Ubong Okulaja in Richmond Texas. She won’t show her face on ABNB but uses cartoons in place of a photo. Keep your money and book elsewhere.
Avoid! Booked 2 bookings and both of them afterwards said oh sorry btw we are out of rooms. And no further communication. How do I report scam listings? How do I repport a host? How do I contact airbnb and get my money back without having to call some uk number from Asia....horrible. I will never use airbnb again !
I have been a host for Airbnb for about a year, very irregularly. As I live in another town, I have to travel a long way to set up my accommodation. Therefore, I do not accept last minute cancellations. Now, a sweaty bicycle traveler with probably ten different types of small plastic bags on her bike turned up in my flat. After a day of staying there (and apparently having done her laundry), this person wanted to cancel the rest of her reservation. She wrote: "My friend is sick! I must help her..." ( What a lousy lie). I received a question through the Airbnb system asking if I accept the cancellation. I clicked on "decline", but nevertheless I soon got a message that the booking was cancelled. When I protested to Airbnb, they told me the host had "moderated" my rule (???!?!!). In one day the person had managed to thoroughly mess up my apartment, left uneaten food in the fridge and washed probably ten loads of laundry (I judged by how much detergent had been used). Yet the person still managed to berate the standard of my apartment as a reprisal for not letting her cancel. The review no longer mentioned the "sick friend", but said the standard of the apartment was so low (for a cycling, sweaty traveller!) that she had to cancel the booking. All the other guests had given the apartment the highest possible score (5). Now, months later, Airbnb is still charging me more than 80 euros for this cancellation, which caused me so much headache. How many days have I spent on this matter and now this! That I am being made to pay (presumably the cyclist who cancelled the accommodation will also have to pay his share to Airbnb). And this is only one trouble with Airbnb I have had. They are so many, that I decided I will no longer continue hosting with Airbnb, as none of the rules I have created apply and everything is really complicated, vague and nothing can be trusted. I had also made a rule that I only wanted to accommodate people who had stayed there before (with reviews), but suddenly I started getting bookings from first-timers. Of course, Airbnb wants to get as much money as possible from both hosts and guests and they are constantly going to the limit of where the rights of the consumer are when the system is really unclear. I will boycott Airbnb for the rest of my life, and I certainly do not recommend booking or hosting to anyone. Now I see from these Trustpilot comments that there are already a lot of us. To summarize, do not, under any circumstances, become an Airbnb host!
I booked two nights at a resort through AirBnb. Confirmed by the host apparently as I have the email to say they have approved the stay.This was for 30th and 31st December, New Years Eve. I turn up after biking most the day from north of Pai to near Chiang Mai and knock on the hosts door. A gentleman appears and asks if I have a booking. I show the email and he tells me they have nothing to do with Airbnb for years and no way of connecting with them to disconnect from their bookings system. So no way of the host cancelling my stay so I can get refunded and help from Airbnb for what to do next. I couldn't get hold of anyone from Airbnb, still now, 2 days since the failed check in! Their call center options don't work and their messages go unread, unreplied and then close due to inactivity!! I've got everything documented to show how many support tickets I've got open and closed. Recorded their call centres not making the call, not even allowing to retry the number!I was left to find another place but on 30th December, everywhere had hiked prices x5 so had to get a flight to Bangkok where I found the same issue with prices. Totally shafted by Airbnb Is it literally just one or two people who work for Airbnb? Overpaid CEOs probably.
After I was let down by one of Air BnBs clients for a place to stay on New years Eve I was ignored for two days after sending several messages and then told that the host was not going to return my money so there wasn’t anything they could do. After several messages Ramsey agreed they wound return it but I did not receive and form of compensation for completely ruining my New Years Eve plans. I won’t be using them again and will stick to using booking.com
After four consecutive days of round the clock rain, my roof opened a crack and my basement flooded. With the weight of the downpour threatening to open the ceiling I decided to stay somewhere else while they were working to make the repairs. So I opened the Airbnb app on my mobile device and braced myself for the high prices and low availability that New Years Eve usually causes. I found a vacancy at the Carlisle apartments and requested reservation. Within three, maybe four minutes I received an answer from the Host, who identified herself as Leah. I couldn’t believe that it was open, nor could I believe the price. I thought there HAD to have been a 2 night minimum stay, but there wasn’t any. I confirmed and, once again Keah responded with the address, access code and, something that almost every front desk hotel agent forgets during checking; the WIFI credentials. The apartment was immaculately cleaned and meticulously appointed. We settled in and had a wonderful evening. I even cooked dinner. The night seemed to vanish and at nine the next morning I received a call from the roofing contractor informing me that the work would be finished at 11;00 AM. We hurriedly dressed, washed dishes and left. I found out later that we left in such a hurry that I forgot to leave Leah a note that I had used all of the dish detergent for evening and morning meals. She was most gracious and kind. During my matriculation to Dayton I stayed at 5-6 Airbnb properties and interacted with the respective hosts, each being a consummate professional. Yet, Leah stands head and shoulders above them all. I can even expand on that assessment. I’m a retired Certified Hospitality Sales Executive with 36 years of experience throughout the country. I’ve worked in Atlanta ,San Jose , San Francisco and in the RDU areas. I’ve trained several new sales managers and mentored many with experience. Leah’s customer centrism eclipses many of them. She makes it EASY to do business with her brand. Even when faux pas’ like the fish soap and the pot holder, my friend accidentally burned. Leah was a sincere pro! The AIRBNB organization brand is so fortunate to have an individual like Leah. Going forward, I’ll be recommending AIRBNB to my clients, visiting family members and others who are coming to Dayton on business strictly using Leah’s example as the benchmark for their expectations. I’m convince that if AIRBNB had the foresight to choose Leah, there must be other Hosts here that mirror her skill set and display, as she did, that know exactly what the word !HOSPITALITY’ means: A love for strangers’.
* DO NOT BECOME A HOST THEY WILL STOP BOOKINGS JUST BECAUSE OF ONE BAD REVIEW. I HAVE LOST THOUSANDS BECAUSE OF ONE BAD REVIEWE, THEY ARE REMOVING MY LISTING. EVEN THOUGH EVERY OTHER REVIEW WAS FIVE STAR, I’VE TRIED TO SPEAK TO THEM BUT THEY WILL NOT LISTEN. PLEASE KEEP AWAY FROM THIS PLATFORM.
I am writing to share an extremely distressing experience with Airbnb's booking system. I am currently in Atlanta to be near my fiancé, who is in critical condition at Piedmont Hospital with a traumatic brain injury following a severe car accident. After purchasing a $500 Airbnb gift card from Walmart to secure accommodation near the hospital for myself, my son, and my sister, I encountered significant issues. Upon attempting to book a property, Airbnb's AI system incorrectly flagged my reservation, citing concerns about "unauthorized parties" and potential vandalism. These accusations are completely unfounded - I am a 55-year-old individual trying to stay close to my critically ill fiancé. When I attempted to book a different property, I received the same automated rejection. Airbnb then informed me that this decision could not be overturned and suggested I book a hotel or private room instead. This defeats the purpose of purchasing an Airbnb gift card, which I specifically bought to secure appropriate accommodation for my family during this medical crisis. My attempts to resolve this issue have been met with promises of return calls that never materialize. I now have $500 trapped in an Airbnb account that I cannot use, and more importantly, no suitable place to stay while supporting my fiancé during this critical time. This system failure has created unnecessary stress during an already challenging personal crisis. I request immediate attention to this matter and a full refund of my gift card balance. Airbnb's automated systems should not prevent legitimate guests from securing necessary accommodation, I'm especially in emergency situations like mine.
Opened an AirBnB account to book a one night stay. Paid partially with a £50 gift card. It then transpired that you need valid ID, which I don't have. I don't drive, I no longer travel abroad, and my expired passport won't do. They do not tell you that you need valid ID until after you have booked and paid. I've cancelled the booking, and apologised to the host. AirBnB have refunded both the gift card and the cash for the booking, but they have credited the gift card to my AirBnB account which, of course, is useless because I can never book anything because I don't have ID. So this feels like theft because I'm down £50 and they're in the money. This was a Christmas gift, which is now in their bank account.I was on the phone to their customer service, who suggested I renew my passport and then try to book something. They could have refunded me by issuing another gift card that we could use on my husband's account, but no.It's also very difficult to contact Customer Services through their message system without anyone thinking you have an emergency situation and calling the emergency services. If you happen to be in the middle of an emergency, I seriously doubt you're going to toggle all the way to the AirBnB message tray, for them to take forever to respond, anyway.*UPDATE* Airbnb Customer Services have offered a solution to the problem. They have suggested that my husband open an account, verify his ID, and then buy another £50 gift card to credit to his account, so that we can then use that to make a booking. Basically, their solution is for us to give Airbnb more money. Genius. Why didn't I think of that?
Claim your business profile now and gain access to all features and respond to customer reviews.
Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable.
arthurandblanche.com
mesonart.com
streetshirts.com
selecthomewarranty.com
mschcopenhagen.com
romandogcollars.com
karhu.com
kindheartedchocs.com
ebgames.co.nz
bangertinc.com