Review Time
The product itself is very nice, but it took almost 3 months to get it. I didn’t receive any updates unless I emailed to check on it and the response had really no ETA, just that they received the order and were behind because of the holidays. I ordered it at the beginning of December and received it at the end of February.
I must admit, I was skeptical at first because it took a while to arrive, and I even thought it might be a scam. But I’m happy to say that Aircraft Vibes is 100% legit—and well worth the wait! The quality is excellent, and it looks even better in person. It’s also super easy to hang up. If you’re thinking about ordering, just be patient—it’s absolutely worth it! Highly recommend.
Excellent product, answered emails courteously, however not proactive in sending information. The biggest issue was the delivery delay. It was promised 10-30 business days but took 3 months to arrive. They said it was because of the busy Christmas period, which may well be true, but they should at least then send you info to advise of delays, not have the customer have to keep asking.
Initially, I thought the silhouette manufacturing took too long. However, so worth the wait! The thickness of the metal, and the accuracy of the airplane replica, are phenomenal. Thank you to the Aircraftvibes team for reaching for excellence. So grateful for a quality product.
Super slow delivery (+30 days after the original 30 days) super rude customer service. Will never order again. I ordered a Christmas gift on 11/29 and received it yesterday, 2/12. They were extremely unhelpful in the entire process and told me to “read better.”
We had multiple custom pieces that weren’t even aircraft or rotorcraft and aircraft vibes executed them flawlessly. They were everything we hoped for and more. For how busy they were, the pieces arrived on time for our new office space. We are so grateful for the amazing work they did.
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