ajax.systems

4.7
4.7 Based on 910 reviews

Ajax alarm system — The most awarded wireless security system in Europe...

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Average Rating

4.7

/
5

910 Reviews

5 Star
85%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
3%

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Rosalind Adams
**** IT Engineers ****

If you are in IT and understand wireless, then this will be a very easy system for you to setup. The hardest part to setting Ajax as a new system is removing the old system first. Great product I highly recommend it.

5
Date of experience: Mar 14, 2024
Adolf Lewis
Organisation which simply doesn’t care

Product ok but catalogue or disasters in terms of service. Firstly the approved installer closed down without informing me or carrying out their service as well as installing the wrong hub - either deliberately or lack of knowledge. Not the fault of Ajax per se but when I escalated to them - including correspondence with their Uk MD - I got slow, unsatisfying responses. Promised the name of another installer but four months on yet to receive one. Currently no responses and been ghosted for the past six or so weeks despite several emails. Even emailed their founder last year. Nothing. I now have a system which doesn’t work, Ajax simply don’t give a monkeys, and as it’s not been serviced due to no replacement installer being suggested, my warranty is defaulted by the very company who supplies it, and I’m being utterly ghosted. The product is fine but stay away due to lack of care and service - like your forever home built on sand. Avoid.

1
Date of experience: Mar 12, 2024
Romilda Johnson
Fast and accurate response with a very…

Fast and accurate response with a very easy engagement process, brilliant.

5
Date of experience: Mar 05, 2024
Belinda Scott
They response quick and adequate

They response quick and adequate. Great experience with the helpdesk.

5
Date of experience: Feb 27, 2024
Carlie Morris
Had this installed to replace a wired…

Had this installed to replace a wired house alarm. The install was completed quickly and efficiently by a local installer. The system itself is very simple to use and very effective if activated. Our only crib would be the passive detector in our detached garage keeps dropping out and then back in which is somewhat annoying. Range from "home box" control - could do with being stronger - this however may be down to our broadband / internet connection !.

4
Date of experience: Feb 27, 2024
Ed Clark
A classy and scalable automation and security solution

Incredibly easy to install and configure. A no mess no fuss system that is streets ahead of its competition. Combining Home Automation with a comprehensive security system should make this your first choice.

5
Date of experience: Feb 25, 2024
Rose Lewis
Installing burglar alarm and doorbell camera

As a landlord I needed a system to make my tenant feel safe after an attempted burglary. Ajax were sympathetic, helpful and professional.

5
Date of experience: Feb 25, 2024
Keith Adams
Best alarm system I have ever used and…

Best alarm system I have ever used and I’ve used many.

5
Date of experience: Feb 19, 2024
Jessica B.
Powerfull, secure and easy configuration

Powerfull, secure and easy configuration are the words that best define Ajax products. As a consumer user I really love my Ajax kit and how easy was its configuration. The only thing I would improve is the behavior of the capacitive feature of the Keypad Plus. Additionally I'd like to be able to send sms (and test sms) from Ajax app to get an alert if I'm not connected to Security company and I don't have data network in my phone

5
Date of experience: Feb 14, 2024
Antony Long
Easy to use system

Easy to use system, through the app on my phone I can control the house and feel safe. Easy installation and professional workers.

5
Date of experience: Feb 14, 2024

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