axs.co.uk

1.1
1.1 Based on 201 reviews

AXS is a digital marketing platform for purchasing tickets for sports and entertainment events in the US, and overseas....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.1

/
5

201 Reviews

5 Star
1%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
97%

Filtered Reviews

Filter Reviews

Review Time

Hayden Brooks
One star is too good for AXS

One star is too good for AXS, impossible to find any contact details, online automated chat is less than useless.

1
Date of experience: Nov 05, 2024
Pixie Howard
Axs formally Ticket Factory

No option for no stars which is what’s deserved …I booked theatre tickets months ago using and email address I can no longer access The E Tickets were sent to an email address I no longer have access to and I couldn't retrieve themIt took me 3 days trying to find a telephone number that doesn’t exist for AxsAEG said send them an email they will deal with it in urgency order .. well they haven’t replied and I’ve missed the event and two weeks later they still haven’t contacted meI had insurance with XCover.com but to connect to the website you need to clarify the email address you booked the tickets with .. as I said previously I can no longer access this email .. so that was pointless . so I’ve paid for tickets and insurance to an event I didn’t attend and no one is contactable within these companies. I’ll think twice before I use them again awful way to run a company Axs brought out Ticket Factory so be very careful everyone

1
Date of experience: Nov 02, 2024
Collin C.
Scam

Scam. Conveniently failed to process payment using 3 different payment cards. They are a scam.

1
Date of experience: Nov 01, 2024
MC11
Would give them minus 100 stars if I…

Would give them minus 100 stars if I could. AXS blocked me as they thought I was a bot. It has taken over a week to convince them I am not. I have been pushed from pillar to post trying to sort this out. It prevented me purchasing tickets which have now sold out. No apology. Absolutely disgusted with this company.

1
Date of experience: Oct 31, 2024
Shelley Lewis
Terrible service

Unfortunately no option to score 0. Truly terrible service, customer service is a bot which is totally useless, you can raise a ticket but just get an automated email saying they are busy. Will NEVER EVER use AXS again. Beware

1
Date of experience: Oct 31, 2024
Dustin B.
Pure shit!!

Extremely poor set up, ensuring my friends and I never had a chance to get tickets. If it can at all be avoided, I strongly recommend to stay away!! Shame I had to give 1 star at all…it should have been 0.

1
Date of experience: Oct 26, 2024
Riptear7
Trash company with a trash website.

Trash company with a trash website.Nothing is functional.The customer service is completely incompetent and so are their programmers.

1
Date of experience: Oct 26, 2024
Clayton Price
Do not resell tickets with this…

Do not resell tickets with this company. You will not get paid out and they will tell you that you will get paid in two weeks every time you ask about it. It’s been two months and they still haven’t paid me. No contact the phone. No respect for people’s time. A waste of breath and resources that other valuable people on earth could use

1
Date of experience: Oct 18, 2024
voy974
Don’t buy tickets from these scammers…

Don’t buy tickets from these scammers I’ve sold my tickets and are unable to get my money, these people are con merchants

1
Date of experience: Oct 17, 2024
Riptear748
Scam alert

Faulty app, TERRIBLE customer service. It took me over a week and being hung up on for not wanting to provide my ip address to finally get logged into the app. I ended up having to threaten to report them as a fraudulent charge. What a huge headache. Avoid this place if possible.

1
Date of experience: Oct 14, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • AXS is a digital marketing platform for purchasing tickets for sports and entertainment events in the US, and overseas.

  • language https://axs.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More