Review Time
Where do i start,The sales link is not unique ensuring bots get the tickets, absolutly no defense against scalpers that have their tickets sold for 500% de price with nothing done.The selling page is also awful got kicked out 3 times on checkout.And it is almost impossible to find out when tickets will be available for purchase not even searching everywhere on the web can you find information.
Responsible for the league of legends world's tickets in London. Messed up twice, scalpers paradise and they have no conscience for the community it has ruined the opportunity for! While other sites mark that tickets cannot be resold for more than their originating price... These melts allow bots to buy tickets then sell on 3rd party sites for 500% to 10000% mark up.... What a joke of a company!The vulnerability of their ticket system is a joke and should be shut down immediately!
Gigantic vulnerability on their ticket sales site. After the queue process, the link to buy tickets is not unique, so if one bot gets through the queue early it can share that link and buy out the shop instantly. Incredibly lazy design and shows a lack of care and expertise by the company. Avoid if possible.
Absolutely pathetic, but nobody cares , you can't contact them, they've got a contract sell the tickets which mean no need to invest in appropriate IT etc When are venues going to start giving a crap about how the public is treated when trying to buy tickets for shows. Queued 6 times and 6 times got to front of queue to get a message saying sorry the links not working get back in the queue. Thanks for wasting my time you clowns
DO NOT USE THIS COMPANY. I resold Billie ticket back in 2022 and to this day they are still refusing to pay me out my money! I have sat in multiple internet chat rooms all with apathetic people who keep telling me it's my problem. Not a single person was helped in any way. To this day I'm still £120 out of pocket. Thieving b**stards
I so wish I had read these reviews before buying and then reselling tickets on AXS... I have had a near identical experience to that of others who have left reviews here. I resold the Peter Kay tickets months and months ago. I added my UK bank account (the same one I used to buy the tickets by the way so no change at all there) as the account to repay. I have since been in a loop in terms of trying to get it paid out. Apparently - since May - I am supposed to be getting an email from PayPal/Hyperwallet because they have flagged a problem and I must respond with the information they request. However I don't have a PayPal/Hyperwallet account and I have not received an email from them either. I have had to check my spam every day since May!I also have a big problem with PayPal - apparently they are going to be asking me for personal information eg proof of address, copy of ID etc...I don't trust them and don't want to send them any personal information. I don't see why they need it - if I asked for a different account to be paid then I do accept further checks may be needed but this is the same account I used to buy the tickets in the first place. Does this not breach Data Protection laws?So, here we are... still waiting, over an hour waiting for live chat then no further forward after explaining it all to them...again....Will I ever get my money if PayPal don't send me the email?I think my next step is Small Claims Court...has anyone else found away through this? Has anyone else sued them in SCC for their money back? There does not seem to be a phone number to speak to an actual human so any ideas...anyone...
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AXS is a digital marketing platform for purchasing tickets for sports and entertainment events in the US, and overseas.
