Review Time
I had been looking for a set of new tires to put on my 2025 Tesla 3 before trading it back in near the end of our lease. There are very specific requirements, and blackcircles.ca made in incredibly easy to find tires that match the requirements, and had a website that allowed for easy comparison across the options. They had 2 delivery options: to a shop or to my shipping address. I choose the latter and the tires were delivered 2 days later. Just had them installed yesterday and they ride like a dream. The kicker is this company had the beat everyone else's prices by a long shot. Wouldn't go anywhere else in the future. Not sure what the other poor reviews are about, but this was an incredible experience start to finish for us.
Scammers and poor customer services. I was looking at 245 45 20 all weather tire never searched for 245 50 20 . But some how they got ordered as 245 50 20 and now they are asking for 100 for return fee.. dont trust this company . I also called them messaged them for looking for 245 45 20 and they said that's not proof.. of me searching for that size.
It was so easy finding the right tire size for my 2023 ram truck and finding tires at the price that I got them for was very surprising. I’m very very satisfied with my purchase and having them shipped to my house literally the following afternoon after ordering them the night before was even more surprising. Definitely buying tires from blackcircles again.
I placed an order at the end of October and received my items pretty quickly. However, after speaking to multiple tire shops in my area and being told they couldnt properly program my sensors, I decided to return them. I put in a request for the return, and I kept being told I would hear from someone in 24-48 hrs. It took 3-4 weeks for them to get me a return label. The customer service during the process was absolutely terrible. They told me I would receive my refund 7-10 business days after they received my return. They received my return on Dec 12 , and 16 business days later...I still haven't received my refund, and they are not responding to my emails. I had to file a dispute with my bank.
Terrible service. I ordered a whole set of winter tires and I only got delivered 3. After a hassle of contacting them they said it’s coming from a different warehouse. It has been more than 10 business days and still didn’t receive anything. after several phone calls they can’t compensate. Worst experience ever.
I was skeptical having seen some of the reviews online but then absolutely amazed by how straightforward this was. Best prices anywhere, easy online ordering and arrived within 2 days! Tires came about 6 or 7 minutes before the wheels!Definitely recommend!
If i could give you a 0 I would. Just so people out there know this company is misleading about there shipping. I chose and paid fir fedex to ship my tire and they were not shipped by FedEx even though that was my option on blackcircles web page. They then used canpar most likely because they are much cheaper than FedEx even though I paid and chose FedEx. Also canpar has to be the worst shipping company out there. Anyone ordering through this company be aware that you will wait and possible not even get your order. Read the reviews on this company but not from there own site check Google reviews cause there is not 1 good review.
George was extremely rude on the phone. He called me 2 days after my order confirmation to tell me that the tires I ordered were out of stock finally. I was ready to go for the Kuhmo road venture (slightly more expensive), I ask him if he could price match them and he started laughing. Obviously the Nexen were the deal so I didn’t want nothing lower in quality and more expansive. I was not impressed by the service at that point. This is when George started talking over me, cutting me when I was trying to explain my point and all the issues that this back ordered situation brought to me. He was bragging his good reviews and making me feel like I was the one who made a mistake. A lot of online companies are doing great in after purchase services so don’t risk a situation like mine with these unprofessional rookies. Will never buy nothing from them.
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Blackcircles.ca is a Canadian company whose head office is in Montreal.
Our main objective is to offer our customers a level of service that is unrivalled in Canada as well as some of the most competitive prices on the market. Our customers can choose between 2 options:
Purchase tires with home delivery in 3-5 days in most cases
Purchase tires with installation: the customer chooses the garage and the appointment date and time, and we take care of the rest!See more
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