Review Time
My order eventually arrived after two weeks, but the supplied wands are too long for the blinds and are unusable. I thought I ordered a standard set of blinds, but received the chainless type, which was misleading. I now have unusable blinds and have requested the correct parts. I am finding it difficult to get a resolution from the support team and will update if it's resolved satisfactorily. I would advise others to consider alternatives.
We have been using the service for several years now. They offer a wide selection of fabric choices, and the ability to order free samples makes selecting the right fabric for the room much easier. The measuring guide is straightforward, ensuring the blinds fit perfectly every time. All the blinds we have received have been beautifully crafted and delivered with care. Our only disappointment came a few weeks ago when we tried to order another roller blind for a small en-suite window, but the option for a cassette was removed due to its size. Not long before, we had ordered two identical roller blinds for an en-suite and bathroom of the same size, and they arrived with cassettes, looking much nicer than an exposed roller blind. It was a bit frustrating since we already had two with cassettes but couldn't do the same for the third identical window. Nonetheless, I would still highly recommend the service, and everything we have ordered deserves 5 stars.
An exceptional platform with clear measurement guidance and an easy ordering process. I’ve used this service several times, and it consistently provides accurate information and quality products. Excellent items and reliable support for any necessary replacements.
Easy instruction on how to measure made the ordering process easier and less stressful. Good communication following ordering. Easy to install and most importantly, they look great when up. Would order from here again when I need more blinds for other rooms.
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