Review Time
I just received my eagerly awaited parcel.I just got home from work and left my phone i the car.My son informed me that no parcel was delivered yet.Suddenly we hear this loud continuous hooting outside our gate that went on until someone went out the gate.The driver and assistant thougt it was funny a d said that they tried contacting me but to no available.I went to check my phone and there was literally ONE minute inbetween when they phoned and started hooting like mad outside my house.Sadly they didnt seem to care. This is really the worst customer services experienced ever....I think the driver go by the name Kurt...how rude....
I completely agree with all the negative comments on this site regarding Buffalo Ex. No actual humans to speak to. When you do get through to them they only tell you the parcel has been sent out for delivery. Apparently it has been failed to deliver at my address since the 24th December but I received no email or SMS or WhatsApp confirmation that it was on its way. I have tried the Bot online and the WhatsApp chat which is "not alive" as one of the previous commentors stated. I am concerned that this is a spam or hack so I have not clicked on any of their links. I've manually typed in their tracking codes. Would not recommend this company at all.
Worst courier service in Southern Africa. No response from their reps on WhatsApp. Their telephone automated service is in audible, lines are not properly manned. Not at all user friendly. I'm only giving a star because I have to. It's a minus 10 for me.
Worst experience ever. I have a parcel being delivered since 24.12.2024 and every time, once they decide to update their status on my delivery, it says, the parcel is returned to the warehouse due to incorrect allocation. This is now the 3rd time for the same parcel. I'm sitting with the same issue of not knowing why, what or when because they do not answer your emails, whatsapps, phone calls etc. Pathetic service honestly!This will seriously make me not want to order from Shein or Temu or any other places using Buffalo as their courier service.
I paid costoms duties and tax but no delivery has been made Buffalo logistics always says my package will be delivered within 48 - 78 hours it's been 2 weeks+ but delivery.I had 2 attempts deliveries from them first one says my package was wrongly allocated second one delivery unfinished so I don't know what's going on if they don't want to deliver why not refund me
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