Review Time
I had an awful experience with Cainiao Shipping. I ordered several items through AliExpress, and this company was responsible for the delivery.First, the delivery was already 2 days late beyond the estimated date. I contacted their support team, and we agreed on a new delivery date. However, they failed to show up again. When I followed up by phone and email, they claimed they had attempted delivery twice but couldn’t access my address because the road was blocked and closed. This is absolutely impossible since I live on a main road where buses and pedestrians pass by regularly.It honestly feels like they’re lying. I even asked for a collection address so I could pick up the parcels myself, but they refused to provide one. Then, they informed me that my parcels would be sent back to China, but they never updated the tracking status. Now I can’t even request a refund because the system doesn’t reflect the return.This has been the worst shipping experience I’ve ever had. The lack of transparency, false claims, and refusal to offer solutions make this company feel like a complete scam. Avoid them at all costs.
Bonjour J'ai fait une commande chez aliexpress no CNFR9010214852381HDle colis est perdu dans vos services depuis 51 jours LYON+7E+ARRONDISSEMENTDeliveredDelivery failedCarrier note: Delivery failed2024-12-20 10:04:14 GMT+1package_statusReceived by local delivery companyCarrier note: Received by local delivery company2024-11-16 16:11:06 GMT+1Awaiting for transit to final delivery officeCarrier note: Package arrived at facility of the local delivery company2024-11-16 15:57:28 GMT+1Awaiting for transit to final delivery officeCarrier note: Package arrived at facility of the local delivery company2024-11-16 15:55:28 GMT+1Departed from transit country/regionCarrier note: Depart from transit country or district2024-11-15 22:21:31 GMT+1Departed from customsCarrier note: Leaving customset quand je demande une preuve de perte du colis voici votre réponse Le numéro de suivi que vous avez fourni est introuvable dans notre système. Veuillez essayer de contacter le service client de votre plateforme de trading pour vérifier les informations de votre commande
HI Cainao company,I had 2 deliveries (2 packages) that are already in transit for 300+ days. Could you help me to understand if they can be delivered?My Tracking numbers are the following:RO883439443EERO881756960EEEmailurababay @ gmail.comDon't ask again
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