Review Time
I tried to connect through various apps and finally just payment card but no luck charging . It took payment but still didn't charge. Connectivity seemed poor and there was no feedback on the screen . Useless at Castleview park and ride. I can see there is a pending charge on my card now but there was no indication it was charging just kept saying disconnect
I tried to connect through various apps and finally just payment card but no luck charging . It took payment but still didn't charge. Connectivity seemed poor and there was no feedback on the screen . Useless at Castleview park and ride. I can see there is a pending charge on my card now but there was no indication it was charging just kept saying disconnect
Rubbish! Tried to use points that were working and available in Dundee city centre 3 different points and all failed. I tried several attempts so now I have to wait until the 7 x £35 hold is off my card.I reached out to ask when the money would be released and they have blamed the bank. It’s not the bank that puts the hold in place it’s them! Trying to pass the buck so now I’m waiting on my funds being released. Rubbish service, diabolical customer service, absolute joke.
Not a very good service for people living in the country, very few working power points and the ones that are working are often occupied, to try and encourage drivers to switch to electric the power infrastructure needs to be in place, at the moment in the Scottish borders it's definitely not.
Absolutely abysmal service, first time trying to use a charger, tried webpay 3 times, didn’t work, £105 away like that.Phoned up, got told that webpay doesn’t work for that particular charger, had to use app.7 days later and still waiting for my £105,Shocking company, terrible service, scammers. Don’t use their chargers
If you are low on cash do not use, it takes a 35£ block on your debit card then fails, if you try again it’s another 35 and so on and can take 10 days before it’s refunded.Have been to 5 different points and never got charge once and that’s the ones that were green, half I visited were off and broken!How could a company and charging points be so bad!Stand Free
Given 1 star as this is the lowest mark possible. Dreadful company which is a waste of tax payers money. Unreliable. Actually reliably unreliable as they are always broken. In 4 years of owning an ev I have never managed to get one to work. The app is hopeless. Payment method antiquated. Why do you need a card or membership? If you buy petrol or diesel you don’t have to be a member of a club, just have a method of payment ie credit card. A truly national embarrassment on a par with the ferry fiasco.
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