chargeplacescotland.org

1.2
1.2 Based on 201 reviews

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Average Rating

1.2

/
5

201 Reviews

5 Star
2%
4 Star
1%
3 Star
0%
2 Star
3%
1 Star
93%

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Mairim
Poor Service that talks a good game when you contact them

Paid £12 for a card 7 weeks ago, still has not arrived. Called last week to request a refund when they said that this card had not been issued, they offered to send the card out and a refund. 10 days later I have still not received either.

1
Date of experience: Mar 02, 2025
Sophie Butler
Beyond awful

Beyond awful. Have had my ev for under 6 months and have NEVER had a positive, straight forward experience while using the facilities. Very expensive, not enough chargers near my place of residence (only 7 in a 2.5 mile radius and only 1 fast charger) and half of those don’t work! Neither The machine nor the app warns you that is out of service but will still block the £35 every time you attempt to charge, they even charged me £5 for a phantom charge in an out of service pod! Absolute joke of a company… And the advise on the phone? ‘Go find another one’…

1
Date of experience: Feb 24, 2025
Lorinda Ross
Con artists

I said £12 for the card bonuses in my trio tonscotland 2 months prior to departure. Still not fot this non 12th Feb and go tomorrow. When contacted you grt fobbed off with just call us we are inundated with emails blah blah. Absolute disgrace ripping people off for £12 and refuse to refund when asked you all should be ashamed

1
Date of experience: Feb 10, 2025
IFrame
Tried very hard at Broxden P&R to…

Tried very hard at Broxden P&R to charge. 2 stations out of order (red lights). 2 more stations would not accept any of my credit cards. Had to wait for the one working station that would accept my credit card to become free. Useless service.

1
Date of experience: Feb 10, 2025
GB13
1 star is very generous.

I mean, where do you start? The service is so absolutely diabolical it makes me want to torch my car and return to petrol.

1
Date of experience: Feb 03, 2025
PW82
Stay away from Charging place scotland …

Charging place scotland app is terrible couldn't get registered so did the online webpay they took £35 and the charger wouldn't work, phoned the 24/7 customer support number to sit on hold for 18mins to be told the charger wasn't working now. Waiting on my refund customer service is none existing with this company. Stay clear of there chargers

1
Date of experience: Feb 01, 2025
exel0071
Terrible App / Never answer the phone

The app never works and when you need to phone ti end a session almost everytime they never answer the phone. Been waiting to get onto phone call for 30 minutes and still nothing whilst being charged a fortune every minute.

1
Date of experience: Jan 27, 2025
Dobie Clark
Useless ChargePlace Scotland!!!

When this company started up they were brilliant, now I would give them a zero rating!! Why does the Scottish government continue with a contract with these guys!! The app never works; every charging station you go to doesn’t work!! What’s the point, I charge at my house but when I do need to charge a car away from home their network is shocking!!! And they over charge as well! I used them a few months ago and I was charged nearly £50 for less than an hour!! Won’t use them again and thinking about going back to an ICE vehicle!! 🤬🤬🤬🤬

1
Date of experience: Jan 25, 2025
Julius Brown
Joke of company absolute rip off

Joke of company absolute rip off Needs to go back to government ownership absolute joke let me left me stranded cos unpaid 3p failed charge then block card unable change car until 3p wos paid wos told take up 5 day for be take ask no way to manul pay it joke of company

1
Date of experience: Jan 25, 2025
Des Carter
Not fit for purpose

There is no option for a zero star review. This whole business is not fit for purpose. Greats multiple maximum fee charges to payment accounts without authorisation for any vehicle charges. Takes multiple amounts of unauthorized payments without providing any service at all, every time you try and use it. Beware.

1
Date of experience: Jan 19, 2025

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