Review Time
First time customer, never ever again! (Feb 2020) only just found time to put on a review. Decided to use Collect+ to despatch an eBay order which was a fully operational and working cassette deck.Ordering was easy and dropoff was not too far from home. Received a message a few days later from my customer that they had received a damaged package and the cassette deck was no longer fully operational. I had to offer 50% refund to him.Took this up with customer services, but no apology, no refund, nothing. Their fault it was damaged and nothing. Never ever again!
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Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please.
Last year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October 2020 should be referred to Yodel.
The Collect+ store network is made up of 10,000 newsagents, convenience stores, supermarkets and petrol stations, so wherever you are, there’s a good chance that a Collect+ Point is nearby. The majority of Collect+ Points are open 7-days a week, early ’til late, so collecting and sending parcels is easy and convenient.See more
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