Review Time
Literally the worst customer service of any company I've ever ordered from. Duplicate order created and charged for the same product twice in the same credit card transaction and they and the seller bounce me back and forth for months saying I ordered the exact same subscription twice. Such a scam and takes weeks to get an answer with no help.
I’ve tried to cancel my subscription for a week and can get no response from anyone. The chatbot on their website description of how to cancel doesn’t work. This may be a fraud. Amended comment after initial review: After about bunch of back and forth emails and many interactions with chat bots, I was able to get the refund I expected. Still, like the commenter below, a 3 month subscription w/o an auto-renew is what was advertised and was not what was delivered. But to be absolutely fair, I received my refund after extensive effort.
I’ve tried to cancel my subscription for a week and can get no response from anyone. The chatbot on their website description of how to cancel doesn’t work. This may be a fraud. Amended comment after initial review: After about bunch of back and forth emails and many interactions with chat bots, I was able to get the refund I expected. Still, like the commenter below, a 3 month subscription w/o an auto-renew is what was advertised and was not what was delivered. But to be absolutely fair, I received my refund after extensive effort.
Not worth the one star but I feel I have to warn others by reviewing. Do not order anything for them as they charge your card on a quarterly basis. I signed up for a special 3 month order that was a trial and now billing me every month. Impossible to get anyone on text, phone or email!!! BUYER BEWARE.
Not worth the one star but I feel I have to warn others by reviewing. Do not order anything for them as they charge your card on a quarterly basis. I signed up for a special 3 month order that was a trial and now billing me every month. Impossible to get anyone on text, phone or email!!! BUYER BEWARE.
Two of my children gave me the mystery box for a Christmas gift. I received two identical boxes so I asked to exchange one for a different one. It took a lot of emails & follow up to finally get a different mystery. Leo definitely helped to move this situation among to a successful conclusion. Thank you!
Two of my children gave me the mystery box for a Christmas gift. I received two identical boxes so I asked to exchange one for a different one. It took a lot of emails & follow up to finally get a different mystery. Leo definitely helped to move this situation among to a successful conclusion. Thank you!
I was so excited to find our favorite moisturizer on the site for the best price I’ve ever seen! Able skincare London is hard to find & they carry it for so much cheaper than anywhere else. They ship very fast as well, & have great customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!
