cratejoy.com

3
3 Based on 255 reviews

Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!...

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Average Rating

3

/
5

255 Reviews

5 Star
40%
4 Star
9%
3 Star
2%
2 Star
2%
1 Star
46%

Filtered Reviews

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Review Time

Norma Jeanne
Possible wrong address

Possible wrong address. Fully addressed and very well resolved

5
Date of experience: Sep 26, 2025
Norma Jeanne
Possible wrong address

Possible wrong address. Fully addressed and very well resolved

5
Date of experience: Sep 26, 2025
Rebecca Rogers
Bad experience

I had to beg for my boxes to be shipped, they were always late. The seller never apologized, only made excuses. Will never use again

1
Date of experience: Sep 24, 2025
Rebecca Rogers
Bad experience

I had to beg for my boxes to be shipped, they were always late. The seller never apologized, only made excuses. Will never use again

1
Date of experience: Sep 24, 2025
David
Response was quick and informative

Response was quick and informative. I did not receive the result i wanted (not a major issues) but I know they tried. Very satisfied.DS

4
Date of experience: Sep 19, 2025
David
Response was quick and informative

Response was quick and informative. I did not receive the result i wanted (not a major issues) but I know they tried. Very satisfied.DS

4
Date of experience: Sep 19, 2025
Melissa
ALL I'M TRYING TO DO IS CHANGE THE…

ALL I'M TRYING TO DO IS CHANGE THE SHIPPING ADDRESS FOR MY RECIPIENT. But you can't do that unless you AGREE to another subscription!! The chat doesn't really help-tells you to look here, look there--and you simply cannot find it, where they are telling you to look! I'm at the infancy of trying to change the address, but I can tell it's going to be a long, difficult road they're going to have me travel. My subscription is for Spice Madam. It was a wedding gift. This whole thing is a scam. Do yourself a favor: AVOID!!!

1
Date of experience: Sep 16, 2025
Melissa
ALL I'M TRYING TO DO IS CHANGE THE…

ALL I'M TRYING TO DO IS CHANGE THE SHIPPING ADDRESS FOR MY RECIPIENT. But you can't do that unless you AGREE to another subscription!! The chat doesn't really help-tells you to look here, look there--and you simply cannot find it, where they are telling you to look! I'm at the infancy of trying to change the address, but I can tell it's going to be a long, difficult road they're going to have me travel. My subscription is for Spice Madam. It was a wedding gift. This whole thing is a scam. Do yourself a favor: AVOID!!!

1
Date of experience: Sep 16, 2025
Steven Johnson
Delivery issue resolved

I placed an order for a subscription to a monthly delivery. The first delivery never arrived, and the tracking showed it was somehow stuck in transit. They responded immediately to my request and the issue was timely resolved and the shipments are arriving as promised. The issue was not as a result of anything they did but they resolved it effectively.

5
Date of experience: Sep 15, 2025
Steven Johnson
Delivery issue resolved

I placed an order for a subscription to a monthly delivery. The first delivery never arrived, and the tracking showed it was somehow stuck in transit. They responded immediately to my request and the issue was timely resolved and the shipments are arriving as promised. The issue was not as a result of anything they did but they resolved it effectively.

5
Date of experience: Sep 15, 2025

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Business Details

  • Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!

  • email support@cratejoy.com
  • language https://cratejoy.com

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