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emac.co.uk

emac.co.uk

4.5
4.5 Based on 228 reviews

We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The cor...

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Average Rating

4.5

/
5

228 Reviews

5 Star
81%
4 Star
5%
3 Star
0%
2 Star
1%
1 Star
13%
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Review Time

Tony JOHNSON
Issue sorted over the phone while I waited

All it took was a simple phone call to sort an issue with paying an agreed price in my plan for a service with the main dealer of my Range Rover , Made contact with dealer while I was still on the phone, great stuff sorted.

4
Date of experience: Sep 02, 2025
Samantha Evans
Really helpful and request dealt with…

Really helpful and request dealt with in an extremely pleasant, professional manner! I would recommend this company. A pleasure to deal with.

5
Date of experience: Sep 02, 2025
Peter Hackney
Excellent Customer Service response

Excellent Customer Service response, which quickly corrected the issue with how my bank had set up the direct debit.All it took was a phone call to them and problem solved. Many thanks.Highly recommend this Company.

5
Date of experience: Sep 01, 2025
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Kisa Miamba
The guys I spoke to was really helpful…

The guys I spoke to was really helpful and good customer service

5
Date of experience: Sep 01, 2025
Mr eddy adams
Excellent Service

Excellent service minor problem solvedWith much gratitude.Thank you

5
Date of experience: Sep 01, 2025
Mrs Hortense Cartwright
Both Constantin and Majed were very…

Both Constantin and Majed were very helpful and charming. My renewal was done quickly and expertly. Very pleased with the service.

5
Date of experience: Aug 30, 2025
Michael
eMac customer service

Very quick and efficient also very polite

5
Date of experience: Aug 29, 2025
John Attenborough
Called today with a query on a service…

Called today with a query on a service plan, the person I spoke with ( didn’t get his name) was more than helpful. Great service big thanks

5
Date of experience: Aug 29, 2025
Customer Karl Graham
Very helpful and polite.

Very helpful and polite while answering all my questions.

5
Date of experience: Aug 29, 2025
Martin Keeling
Cancellation of plan

Called Emac to cancel my service plan, as I had sold the car, the lady I spoke to was very helpful and set my cancellation in motion, she said I would get a refund in due course

5
Date of experience: Aug 29, 2025
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Business Details

  • We work in close partnership with vehicle manufacturers and dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’. The core of the business is service plans: with a live book of 1.8 million customers we are the acknowledged UK leader.See more

  • email support@emac.co.uk
  • language https://emac.co.uk

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