fedex.company

1.6
1.6 Based on 141 reviews

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Average Rating

1.6

/
5

141 Reviews

5 Star
11%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
84%

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JB58
One more time!!

Well,,,, one more time. FedEx is totally incompetent. My most recent interaction was a lost package. Left at a neighbors house this time. My problem to find it. They never did respond to my call. They sometimes just drop packages on the street next to mailboxes. Perishable items no less. I request UPS or USPS when given a choice.

1
Date of experience: May 26, 2021
Salma Patterson
So I am returning a Iwatch to Apple

So I am returning a Iwatch to Apple! Apple sent me a return slip for Fed X. It was picked up on May 7th it is now May 18th with no movement at all on the tracking site. I have spoken to 3 different people at Fed X regarding my Return Package to Apple they said we show that is was signed in on the 18th of May but we do not know if it is lost, damaged or sent on to the next transfer site!!!! I called apple and they assured me that I would be getting a refund for the watch $479.00, Now I am worried because I have ordered a $1700.00 iMac that I have not received yet, but I did cancel this with Apple and they sent me another Fed X return label, after talking to them about my Watch issue they told me to refuse delivery from Fed X, but now if they will leave if (which they do from time to time without any signature) when I am not home, Apple told me to call them back and they would get me another label. Here I go again! what a mess!

1
Date of experience: May 19, 2021
Karl Brown
Fedex leaks personal data to a third party to receive a shipment from…

I have to receive a shipment from abroad (Bolivia). Fedex.lt After receiving information that the shipment has reached the destination country, I wrote a letter to contact me and I Fedex sent the necessary documents for customs clearance. Instead of contacting me, Fedex.lt transferred my personal data to a third party "Translaineris" UAB. This is a breach of European personal data protection law. The action takes place in Lithuania. If I receive a parcel from a third country, Fedex.lt does not clear it, but passes on personal data to a third party. This is bad very bad. Just pathetic Fedex

1
Date of experience: May 17, 2021
Herman Smith
Package sent to me from MI was to…

Package sent to me from MI was to arrive in seven days. Fedex tracking system and phone agent told me it would definitely arrive 5/14/21. It sat for over four days at its point of origin in MI. Phoned FEDEX again after four days and was told it would be here 5/14/21. On 5/14/21 I phoned FEDEX again. They said package would be delivered on 5/14/21 before end of day. I called Fedex in the late afternoon. The agent finally admitted the package had not yet arrived in Illinois! So they have been lying all along. Even if it was already in IL, it takes over 36 hours, non-stop to get it to its' destination in Oregon. Fedex knows that it isn't possible to get it to Oregon in 36 hours by truck, but lied anyway! Now one of their tracking sites says it can't find the package number in their system. Another of their tracking sites says the package is on its way to IL but hasn't arrived there yet. It adds that there is no date for delivery in Oregon and doesn't know when it will be scheduled. Called Fedex and was told that they have NO IDEA when it will arrive in Oregon and no scheduled delivery date. FEDEX AGENTS AND THE FEDEX TRACKING SYSTEM HAVE TOLD ME LIES ABOUT THE ENTIRE PROGRESS OF MY PACKAGE. IT IS A PACKAGE I HAD TO BE HOME TO SIGN FOR. i LOST AN ENTIRE DAY OF WORK TO BE AT HOME. EVEN THIS MORNING WITH THE PACKAGE THOUSANDS OF MILES AWAY AND THEM KNOWING IT, THEY STILL TOLD LIES THAT IT WOULD BE DELIVERED TODAY.

1
Date of experience: May 15, 2021
Chara Clark
The are liers can’t fix problem after 7…

The are liers can’t fix problem after 7 calls put delivery on vacation hold with out me doing it had to go to store to replace what they refuse to deliver which is sitting at there warehouse don’t return phone calls worst customer service would give 10 negative stars should be put out of business

1
Date of experience: May 15, 2021
Arda
Rubbish delivery dates! Dont rely on them.

Promised delivery time 6.00 pm one day, didn't deliver; then promised "End of Day", didn't deliver. By this time it was too late to get hold of anyone but the robot online which sent me round in circles until i finally was told that delivery would be 10.00 the same day so it should have been done! The following day, no updated delivery time was sent but the delivery was made before 10.00 so the robot must have got it wrong. Quite useless! Why give a delivery date and time if you cant fulfil it?

1
Date of experience: May 13, 2021
Ed K.
I HOPE THIS COMPANY FAILS.

I HOPE THIS COMPANY FAILS.THEY DO NOT RESPECT TIME THEY HAVE OUR PACKAGES AS HOSTAGES THEY LIE ON DELIVERY DATESMY OLD GRANDMOTHER IS FASTER AS THEM. Please use UPS or DHL

1
Date of experience: May 12, 2021
Julia Brooks
They lost my order

They lost my order. It has been in "France" for 7 days. They are the worst shipping company in the world.

1
Date of experience: May 11, 2021
Sharon Coleman
Delivery times are not met

I bought a dress for a holiday in one online store. The sender sent on time. The delivery date for the package was set on May 7th. The package was already in Kiev on May 3. Holiday on May 10. But the package never arrived. The holiday is ruined. Address is correct. There was also a telephone. But no one called me, and I did not receive any package. Terrible service. All deadlines were violated. The campaign may simply leave the package and not send it to the recipient.

1
Date of experience: May 10, 2021
Ralph S.
Dont use fed ex there pieces of sh*#…

Dont use fed ex there pieces of sh*# customer service treats you like sh** I ordered a 1500 phone now im not getting it they dont know when I will DONT USE FED EX!!!!!! Look at there ratings!!!! Pls take the time and look at there ratings I should of done that

1
Date of experience: May 10, 2021

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