Name: feenstra.com
Telephone: 0888455000
Rating: 2.7

Shayne Clark Guest

The mechanic was very helpful

The mechanic was very helpful. He really tried to solve my problems. He could find any fault in the Kettle, he still tried to understand the root cause, he gave some advise.

Date of experience: Jul 19, 2023

Eddie F. Guest

2 years ago

Super service!!

Super service! Technician was pleasant and knowledgeable and left my mechanical ventilation system in top notch working condition!

Date of experience: Jul 03, 2023

Gorden Brooks Guest

2 years ago

Professional and friendly service

The technical was professional and friendly. Explained the current state of our ventilation, what should be done and how to maintain it in the future.

Date of experience: Jun 13, 2023

LM Guest

2 years ago

Bad arrangement of the request.

They arranged a wrong technician to my request and I have to pay all the cost which is not reasonable. This is not a customer's fault but the company's. I am waiting for the solution.

Date of experience: Jun 13, 2023

Charisse S. Guest

3 years ago

The technician was fast

The technician was fast, polite and informative.

Date of experience: Apr 19, 2023

Spring Guest

3 years ago

Never seen so bad

I never had a problem with a company so much as with this oneThey don't follow their own planned schedules. What took a lot of money from me.Kettles are old and even after ( fixed) it breaks a day later again.If you can avoid feenstra, I highly recommend doing that

Date of experience: Feb 26, 2023

Dorian Parker Guest

3 years ago

Feenstra added a all-in subscription in…

Feenstra added a all-in subscription in my bill without my request, when I bought a keetle.I just noticed that feenstra has been charging a bill of monthly subscription of 20 euros / month.However, not once they informed me about this subscription. Now they want to chargr me 250 euros to cancel it.

Date of experience: Feb 20, 2023

Leon M. Guest

3 years ago

Avoid

Avoid. The company itself is ok with fixing heating for example, but the customer service is terrible should something go wrong. Which it unfortunately did. They tend to hide behind the idea that you're in a contract so they have the freedom to not be very helpful with any problems. I would suggest just having your CV fixed as a one off from a different company should you need, but a contract with them was more trouble than its worth.