Review Time
Siobhan was very attentive and helpful. He gave high quality customer service and was always very nice. He always answered all my questions in a professional and professional manner.I got a Lions International Pin pen plated as one area got damaged. The team did an amazing job repairing it as it looks brand new and the problem area completely disappeared. I will work with them again for my other Lions pins and I will recommend their services to my friends and family.
I highly recommend Fine Matter for replating services. The turn around is very fast and the process is super easy. They also offer a quality 2.5 micron coating which is far superior to the 0.5 or 1 micron coating you get at most places. I sent two silver necklaces which have enormous sentimental value and they were dull and horrid. They came back gleaming, sparkling and golden. They look amazing and like new! I plan to give several of my jewellery items a new lease of life with Fine Matter over the next few months. The customer service is also excellent and my email questions were answered promptly and in a friendly manner.
I had an old gold plated ring that was my mothers. She gave it to my daughter before she passed and my daughter LOVES it and wears everyday. The gold platting had rubbed off and it was looking ROUGH. I send the ring to Finematter to have replated and the turnaround and communication were amazing. I gave this to her Christmas morning and she cried her eyes out...as did everyone. Best thing I could have done!
I had a bronze ring I really wanted plating in gold and wow did Finematter complete a fantatsic replate. I was blown away by the service to be honest. As bronze is classed as costume jewellry there were no guarantees that the plating would take but it is simply stunning. Contact was brilliant throughout (Siobhan in particular) and the whole process took less than a week. As soon as my ring arrived with Finematter they had refurbished it and sent it back out to me in less than 24 hours! I am very impressed and would definitely use them again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Finematter is a leading platform for fine jewellery, with a focus on circularity. Jewellery is a sentimental and we believe it should last forever. Purchase a new, future heirloom, from the world's finest jewellers - handmade pieces, made specifically for you, local manufacturing, recycled gold. Renew your existing jewellery - our experts will repair and recondition your jewellery so you can enjoy wearing it again. Replate, repair, resize and refresh. Recycle your unworn jewellery to earn credit to spend on the site - the precious metal we recycle will eventually be used by our partners to make new jewellery helping create a more sustainable industry. Remodel an old piece - rework existing metals, gemstones, and pieces into a beautiful new creation that reflects you. Our expert team and makers will work with you to create a unique and timeless piece that can be treasured for years to come. See more
