Name: fisherpaykel.com
Telephone: 08000886605
Rating: 4.9

Chance Brooks Guest

Amazing service

Amazing service. Dean was exceptionally helpful. Identified and resolved the problem. What a great asset to the company. Thanks.

Date of experience: Jan 24, 2025

Lewis Anderson Guest

1 year ago

Efficient & friendly

Dean & Adam W were efficient and friendly and arrived in great time for me with the school run, which was a bonus. Adam W found the fault within a minute of arriving at my house and fixed it, no problem. Great service. Thank you!

Date of experience: Jan 23, 2025

BW Guest

1 year ago

Excellent service all around

Excellent service all around. The booking team were quick, helpful and efficient. Jiy, the engineer, arrived on time, was polite, friendly and helpful. He diagnosed and fixed the problem within 15 minutes with no drama. If only all service bookings were this straightforward!

Date of experience: Jan 23, 2025

Flint Guest

1 year ago

I needed support for a fault on my Fischer Paycel dual drawer dishwasher

I needed support for a fault on my 11-year-old Fisher & Paykel dual drawer dishwasher, which had been in heavy use with no previous issues. The online booking system was easy to navigate, but I ran into some frustration when the submit tab wasn’t working. Fortunately, the online chat was super helpful, and I was able to book the technician through that.The service appointment was efficient, and there was good availability. Adam, the engineer, was professional, friendly, and incredibly knowledgeable. He quickly diagnosed the issue and continued to assess the machine, replacing the faulty parts and running a cleaning cycle. He also gave me valuable tips on how to care for the dishwasher moving forward.On top of that, Adam noticed the filter in my Fisher & Paykel fridge-freezer needed replacing and was happy to take care of it, walking me through the fridge's features as well.While the cost of parts and the call-out seemed a bit high, when you break it down, it’s only about £30 per year over the 11 years we've owned the machine. Considering it would cost around £1800 to replace the dishwasher, I felt it was definitely money well spent.

Date of experience: Jan 23, 2025

Russell B. Guest

1 year ago

Adam came back out to us after going…

Adam came back out to us after going above and beyond with help and advice. Very professional and friendly.

Date of experience: Jan 22, 2025

Timothy Baker Guest

1 year ago

Brilliant Engineer service Today

My experience was fantastic with Ash today, he talked through everything he was doing, he was extremely thoughtful and knowledgeable and I was highly impressed with the technicians and service that was provided today! Brilliant service!

Date of experience: Jan 21, 2025

Blair Anderson Guest

1 year ago

Quick Efficient Support

Adam (Engineer), Arrived at the agreed time. He was quick, efficient, and very knowledgeable regarding our appliance. He provided good tips on how to keep the fridge clean in all the difficult places. Showing how to carry out general maintenance. The service desk was quick and efficient, providing Adam with the correct information. Product and Service worth the money

Date of experience: Jan 20, 2025

Helen Powell Guest

1 year ago

Excellent call out and Fix

Excellent call out and Fix . Paul was brilliant and super quick at getting both problems sorted. We will definitely use them again, we felt like we were in good hands.