Review Time
What a CON/SCAM artist!!!!Stay away from this Flightoworld !Last week, I saw air flights (Air India) to the Far East with an attractive price of ~£400 each passenger and booked 2 x air tickets and paid by Credit Card.Quickly I received their email which stated in their Booking-Confirmation email that"This isn't your E-Ticket; We will be emailing you within the following 48 hours."After 24 hours I received a phone call from Flightoworld, saying that these tickets were not including LUGGAGES both Outbound and Inbound and said "so if you want to have/bring LUGGAGES then you need to pay an EXTRA of £300 for each passenger!".I said I wanted to cancel this Booking,They SAID I cannot cancel it after 24 hours and said these are in their Terms & Conditions.I quickly replied to their Booking email: +++++++++++++++++++++++++++++++++++++++++++++You stated in your email that "This isn't your E-Ticket; We will be emailing you within the following 48 hours."I am looking forward to receiving my 2 x E-Tickets by Tues, 30 Dec 2025 at 15:52.If I do not receive my 2 x E-Tickets by 15:52pm tomorrow/Tuesday, then You are not providing the service that you promise to supply and THEREFORE you are going to cancel this booking and cancel my Credit card payment in full of "£798.64".+++++++++++++++++++++++++++++++++++++++++++++Then after 48 Hours, I still not received any E-Tickets, I emailed them as bellow:+++++++++++++++++++++++++++++++++++++++++++++Following your email to me last night and the 48-Hour already had now passed BUT I still have not received my 2 x E-Tickets !!!!!You did not delivered what you stated/promised:"This isn't your E-Ticket; We will be emailing you within the following 48 hours."You are wasting other people's time!AndI am very disappointed with your service!I already mentioned in my last email to you that:======================================If I do not receive my 2 x E-Tickets by 15:52pm tomorrow/Tuesday, then You are not providing the service that you promise to supply and THEREFORE you are going to cancel this booking and cancel my Credit card payment in full of "£798.64".======================================Therefore this booking is now CANCELLED and you refund me my Credit card payment in full of "£798.64".+++++++++++++++++++++++++++++++++++++++++++++Then they called me and offered me tickets with LUGGAGES for Extra of £260 each passenger.I refused and asked them to reply to my last email.Then they replied and confirmed the CANCELLATION of this Booking.My message to ALL is below:This is how to deal with this CON/SCAM artist!!!!
I was not able to get the ticket that I wanted for some reason there was an issue however Jennifer was on the case and was trying her best to help me. She was very quick to respond and very attentive. Even though the outcome was not what I expected Jennifer was very helpful and kind.
The customer service lady, Jennie Smith was so helpful in covering every aspect of our journey. I cannot thank her enough for making our journey so well organised, leaving us stress free. We will definitely use your company again and recommend to other travellers.
I used this website first time and I’m very satisfied with the customer service. Booking was easy and after sales service is impressive too. My flight is tomorrow morning and this morning ZOYA KHUNEJA called me to reconfirm everything. She was well spoken, well trained and extremely cooperative. Please keep this good work going. Thank you all team and specially Zoys for today. Regards
Searched for cheap flights from Manchester to Melbourne for march. It was cheap saw that on the booking it was showing a suitcase image so thought it included suitcase so booked and paid full amount got the email confirmation it showed a suitcase image so all goodI got a phone call on Xmas day. To “confirm details they then stated no hold luggage included I said to cancel booking to be informed not refundable. I asked for 1 suitcase They stated not possible so they then gave a price for the suitcases to be added the final bill over twice the cost as they had us by the balls we had to payTo say we’re unhappy is an understatement please be aware before you book
had a great experience overall. The service was professional, and David jhon is very friendly, and efficient from start to finish. Everything was explained clearly, and the quality exceeded my expectations. I really appreciated the attention to detail and how smoothly the process went. I would definitely recommend this to others and would be happy to use their service again
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