fmg.co.uk

4.4
4.4 Based on 620 reviews

FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace....

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Average Rating

4.4

/
5

620 Reviews

5 Star
79%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Isla Brown
Excellent service

Excellent service, friendly, helpful and hasssle free, new headlight and front bumper look great and car is sparkling clean as well. What more could you want.

5
Date of experience: Mar 06, 2025
Claude K.
Friendly customer service

Friendly customer service. Quality repair although took longer than they first said.

4
Date of experience: Mar 04, 2025
Shelley Adams
Completed the work in two weeks.

Completed the work in two weeks.By that time, I had received a replacement car that fully met my expectations.The work was done very well. The information was always up to date and it is very nice to know what is happening with my car.Special thanks to Mr. Gabriel, he delivered the car to my house, which was wonderfully cleaned and washed.And his wonderful communication.

5
Date of experience: Mar 04, 2025
Jordan
OK but not good at detail work

The garage did a great job of getting paint off most of my car (house paint was thrown all over my car) but they did leave paint on some of the plastic around the bottom of the car and the car came back with 2 scratches on the back wing, plus whoever fitted the new windscreen got the black glue on the drivers door and on the window which is very hard to remove, I only used them as it was a insurance jib otherwise I would of gone somewhere else

2
Date of experience: Mar 04, 2025
Ranch_Ou_Veau
The whole process from start to finish…

The whole process from start to finish was handled with professionalism. I was kept informed throughout the claim. No issues at all.

5
Date of experience: Mar 02, 2025
Dragan61
Dropped off my car on the Tuesday with…

Dropped off my car on the Tuesday with a courtesy car at the ready. I was pleasantly surprised when my car was finished and ready to collect by Friday. It was like picking up a brand new car all repaired, shiny and clean. Thoroughly recommend FMG and if I ever have another bump I'm glad to know that's where my insurer will be sending me.

5
Date of experience: Feb 28, 2025
Samuel F.
Quick and Excellent Repair.

My car was fixed quickly and to a great standard, communication was excellent also. I couldn't have asked for more. Great service all round.

5
Date of experience: Feb 28, 2025
Jayden Fisher
Professional and excellent service…

Professional and excellent service fixing my Golf. Delivered it back to me in superb order and ahead of schedule. Very pleased

5
Date of experience: Feb 25, 2025
Very happy with FMG!

Very happy with all services provided by FMG in the unfortunate incident of an accident. Initial set up was quick, immediate response from FMG after insurance informed them of the accident. Communication was great, quick to book the repairs and exchange of the vehicles. Person collecting our car was kind and informative. Courtesy car was great - new, very clean & easy to drive. Repairs took 1 week with great communication and updates in between, and also quick to exchange cars back again. They even cleaned & valeted our car upon return too! Informative upon returning our car, including a 10yr warranty on the parts repaired as well. Overall, very happy with FMG.

5
Date of experience: Feb 24, 2025
Melissa Carter
All things considered a good experience

All things considered a good experience

5
Date of experience: Feb 21, 2025

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Business Details

  • FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.

  • language https://fmg.co.uk

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