Review Time
Didnt pay or resubscribe, was billed, wouldnt refund, online staff kept ignoring the online chat so it would timeout, then wouldnt respond when i would open new chats and would close it as soon as i gave my details... They then cancelled my account and wouldnt even let me access my month subscription that they wrongfully charged me.Fuming on so many levels.Crooks!
I am extremely disappointed in Foxtel and Foxtel Now! I have just learnt that Foxtel and Foxtel Now are two different companies. They have not provided me with any support on a billing which has literally robbed me. I requested for my billing to stop and for some reason, this request did not make it to them. I was the charged $104 the 2 days later. I then told their support staff to view their log and view my request but they said, "we don't have a log". I am incredibly disappointed because companies like Foxtel and Foxtel Now should have logs on what their user is doing like my cancellation. I then reported this to their staff and they replied with saying, 'This is not in our system.' So this means that even if someone is telling the truth, they are denied from receiving a refund which they should receive. I then realized that the company has two different support staff which only have information on issues recorded on live chat. They do not have any log onto what the user does but if that user makes a complain, this is noted. This is shameful on Foxtel as they are not interested in what their user experience is but as long as they get money in their pockets, its all fine. Other streaming services like Netflix give refunds to their customer based on how long is left. This is something which both users and the company benefit from as the user feels they are valued and the company has another customer who may come back rather than a customer leaving with a terrible experience. Foxtel has clearly done the opposite and has robbed me and doesn't intend on helping me! I am never coming back to them!
We moved into a property that previous inhabitor had foxtel. We opened a new account first time using Foxtel and now they blocked our account by accident and it has been 5 days and still been given the run around by person on the phone, who refuses to put you through to their manager. Absolutely disgusting as they taking our payment and zero service.
The other reviews are correct. They are really this bad. Absolutely no regard for the distress they cause customers facing financial hardship and rather than listening to a customer and reduce the cost they try to upsell...they have NO SHAME!!!!!!!!!!!!
After having our service off for 18 months to renovate water damage we had it reconnected we have been home 7 weeks and we have a bill for $578.00 called to ask why and they couldn't explain then I asked to ha e disconnected as it is alllll ad after ad after ad and repeated shows and movies anyway and she told me I had to pay the 12 month contract out .... never was told about a contract never signed a contract never agreed to a contract an utter disgrace complete disregard for providing an itemised statement for the exuberant charges and now want even more to disconnect will be taking to ombudsman for sure steer clear
I returned my Foxtel equipment to Luddenham Post Office NSW in April 2022 and now over a year later I have received a fraudulent claim by Foxtel for $300 for property that was returned to the Post Office (Foxtel's Authorised Agent )a year ago. I have been a customer for over 20 years and they do this - seriously fcuked up Foxtel - no wonder everyone is leaving in droves and you are so frickin desperate you resort to fraud and extortion like this - DISUSTING !!! You WILL NOT RECEIVE A SINGLE CENT FROM ME EVER !!!
Thank you foxtel for your Classics Channel. But mostly, thank you for bringing back "Steptoe and Son."What a beautifully written, directed, and acted TV sitcom. Gut wrenchingly sad and hilarious all rolled into one..It's the original and the best.. An emotional roller-coaster ride. First Class television viewing experience..Please try to get Ted Turner classics back.. I used to love that channel..And keep the 50s and 60s TV Westerns coming. I adore them.Classic TV series suggestions. Flipper, Lassie, Love Thy Neighbour, Flicker, Gentle Ben, Brady Bunch, Leave it to Beaver, Andy Griffith Show. Oh, so many wonderful quality television series, which is something missing from modern television.. Reality television brings vomit into my mouth.. I have been a Foxtel Customer since about 2000 if memory serves me correct..
I do not recommend Foxtel for T.V, phone or internet services. For well over 1 year we have been paying for a service that we were unable to use. I have called them on several occasions for them to only go through their trouble shooting script. They refuse to credit your account for the service not working. So for over a year we were paying for services we were unable to use. I recently cancelled the services to another company, but still have to pay for the T.V of $30 till the end of the billing cycle despite the T.V service not working? Nor will they reimburse us anything. Contacted the telecommunications ombudsman who redirected us to consumer affairs due to the wording on the invoice. The only reason we even got the T.V was because it came in a bundle. Terrible service and customer service. I do not recommend Foxtel at all. There are better companies with better pricing. I had a technician come out to look into it, which I had to pay for. I was advised my internet speed was basically old school dial up speed, which makes it unusable. Given the home phone is Voip, was also unable to use the homephone given the internet does not work. Nothing worked but Foxtel does not care and never did. Even told them they expect me to pay till the end of the billing cycle for a T.V service that does not work? The worker did not care informing me of their terms of conditions. Ummm "Hello" the T.V service does not work and you still want me to pay?
Claim your business profile now and gain access to all features and respond to customer reviews.
wildgamers.com
rolifeonline.com
partyballoonsbyq.com
discover.games
gunmagwarehouse.com
meh.com
engraversguild.co.uk
paripesa.com
betsixty.com
betandyou.com
