Review Time
I don’t usually leave reviews, but I felt morally obligated to warn others after what I went through trying to get my money back. This company is completely unethical. They charge premium prices for what is advertised as “100% human hair,” but what I received was clearly anything but. The quality is shockingly bad—honestly, you can get better hair on Amazon for a fraction of the price. It’s a complete joke.To make matters worse, the return process is a total scam. Good luck trying to get your money back. If you're already stuck, I highly recommend opening a dispute with your credit card company. But the smartest move? Don’t buy from this corrupt company in the first place.I heard they changed their supplier—probably to cut costs and boost profits—and in doing so, sacrificed any ounce of integrity. They do not care about their customers. Period.There are far better alternatives out there. If this company keeps up this dishonest behavior, I wouldn’t be surprised if they go out of business soon. Disgraceful. Dishonest. Despicable.AVOID. AVOID. AVOID.
Bought the Platinum shampoo and conditioner it’s brilliant!!! No purple/blue highlights or sheen on my bleached blonde hair just a beautiful creamy white colour I love it. And the price I got it for too!! You got a new customer Foxy Locks! Best purple shampoo I’ve ever tried and I’ve had many!
Big Scam dont order there . It was nice few years ago, but now they just still your money and your nerf. I did order 2 pairs, and only one arrived after almost 2 months, and also after i was chasing them several time. Soon the extention arrived, it was not even fitting the tour of my head. They are super small half of the normal size. Very disappointed to had spend 200 euro there for nothing. Better go with the competition spend no more than 50euro and having everything in 3 days and normal size.
i have been using this company since 2016 and have always loved the quality and durability of the extensions. i pretty much wear them everyday and order new sets every 6-8 months. i would never go elsewhere as i know they colour match perfectly with my own hair and i even had my friends switching to foxy locks as i highly recommended them. i have pre-ordered in the past so i know how long i am expected to wait for fresh hair, usually would be 1-2week max - no issues. however on this occasion, i am disappointed! i ordered clip in’s on 10th june and followed up with them to ensure they still have my order - they were then dispatched 11th july so that was around 4 weeks total. i then ordered the pony tail on 17th june - I AM STILL WAITING!! Disappointing after being a customer for 9 years. i had moved address within this time so reached out to customer service in the hopes they could change my delivery address. this was promptly changed so i cannot fault the customer service response. i just hope i am provided with an update soon and they remember to deliver to my new address. also, they do a lot of promo’s which encourages more customers to order (creating backlog) however i dont agree with advertising pre-orders for 2-3weeks when your customers have been waiting for 9 weeks. please change this timeframe to set expectations for your customers. as failure to do so will result with your loyal customers potentially taking their business elsewhere. i am considering pre ordering the clip in’s again just so i have a fresh set for 6 months time and don’t need to wait weeks upon end. this shouldn’t have to be the case!
First time using Foxy Locks and I’m really impressed. Orded 2 bottles of their tape in extension remover on the 11th, shipped out the same day and arrived today (13th) in nice and secure packaging and each bottle had its own individual box. I’ll definitely be buying from this business again.
I ordered silver fox extensions and when they came I thought I'd been sent the wrong colour. A warm blonde was received not anything like the photos on the website. I have silver grey hair, these are no good. I put alot of effort into researching the best company before spending a small fortune on these and I'm disappointed. The chat lady Josie has said I can refund but that they've made changes to the colour as it was too silver before!! This makes no sense and also false advertising. As there are so many blonde colours to choose from why on earth should the silver have to change? Surely it's apparent the colour is not a normal blonde. I'm so disappointed.
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Amazing quality, thick double drawn human hair clip in extensions. Founded in 2009. We’re one of the largest providers of quality clip-in hair extensions in the world.
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