Review Time
I do not like leaving negative reviews. I had several pieces framed by Framebridge. Unfortunately with very mixed results. Some of them came out reasonably well, although not flawless. However two unique art pieces were in fact destroyed by Framebridge and the company casually offered a refund, not truly appreciating the damage. I will not use their service -which is not exactly cheap- again
I worked for Framebridge. Loved my job. Framebridge does not support victims of domestic violence, however. I was falsely arrested because of domestic violence, because my boyfriend lost his job, and was jealiues of me ,he had me arrested on made up charges. Because of this of course I could not report my absence. I have been fired even tho thet kniw nothing was my fault woe to the poor man in the coma, the woman pulled into a van on the side of the road, the kidnapped hitchhiker , all would be fired from frambridge.
The first time I tried Framebridge it didn’t go well. To their credit, they gave me a free medium frame so I decided to try them one last time only to find the promo code they gave doesn’t work and customer service said it may be fraudulent. It came from your own company!!! I will avoid this company after this. First impression was bad and they continue living up to it.
The first time I tried Framebridge it didn’t go well. To their credit, they gave me a free medium frame so I decided to try them one last time only to find the promo code they gave doesn’t work and customer service said it may be fraudulent. It came from your own company!!! I will avoid this company after this. First impression was bad and they continue living up to it.
They are extremely SLOPPY. I had 6 items framed there and 3 of them had issues. The first one was an issue with the frame. The joints weren’t lined up. I mean I know it's a discount framing place but really?? They aren’t even that cheap. The second was a photo. They scratched the photo and got gum marks all over it. They apologized and offered to frame it “complimentary” If I supplied them with a new photo. What kind of crap is that??They didn’t even offer to pay for printing or shipping on a piece of artwork they damaged. The third which is the icing on the cake was a valuable lithograph which I had framed by FB. They got a fingerprint on it!! And their solution was to increase the matting to cover it up. This was really upsetting and I told them it was an unacceptable offer. They emailed back saying they fixed the litho. They didn’t ask me it that was okay. Alot of the time more damage can be done and its really risky. Just totally unprofessional behavior.
They are extremely SLOPPY. I had 6 items framed there and 3 of them had issues. The first one was an issue with the frame. The joints weren’t lined up. I mean I know it's a discount framing place but really?? They aren’t even that cheap. The second was a photo. They scratched the photo and got gum marks all over it. They apologized and offered to frame it “complimentary” If I supplied them with a new photo. What kind of crap is that??They didn’t even offer to pay for printing or shipping on a piece of artwork they damaged. The third which is the icing on the cake was a valuable lithograph which I had framed by FB. They got a fingerprint on it!! And their solution was to increase the matting to cover it up. This was really upsetting and I told them it was an unacceptable offer. They emailed back saying they fixed the litho. They didn’t ask me it that was okay. Alot of the time more damage can be done and its really risky. Just totally unprofessional behavior.
After a nearly three month wait to get my item back:The framed item, a feather from a recently deceased parrot belonging to a close friend, was glued backward (muted color and sheen) directly to the matting.Why it was mounted backward is anyone's guess, but what I do know is that it looks like something a middle schooler would put together and is effectively un-giftable.Worse, the feather is ruined due to being glued directly to the matting and can't be used again. You get what you pay for.
After a nearly three month wait to get my item back:The framed item, a feather from a recently deceased parrot belonging to a close friend, was glued backward (muted color and sheen) directly to the matting.Why it was mounted backward is anyone's guess, but what I do know is that it looks like something a middle schooler would put together and is effectively un-giftable.Worse, the feather is ruined due to being glued directly to the matting and can't be used again. You get what you pay for.
overpriced and not worth it. Both of the ones we ordered came in with issueThe backs on one of them were uneven and could not be installed flush against wallthe other was completely out of the frame and actually damaged the art workDont waste your money here
overpriced and not worth it. Both of the ones we ordered came in with issueThe backs on one of them were uneven and could not be installed flush against wallthe other was completely out of the frame and actually damaged the art workDont waste your money here
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